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Hank Graff Chevrolet

(3,134 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–7:00pm
Tuesday 8:00am–7:00pm 8:00am–8:00pm
Wednesday 8:00am–7:00pm 8:00am–7:00pm
Thursday 8:00am–7:00pm 8:00am–7:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (810) 379-1457 (810) 379-1457
Used (810) 379-1517 (810) 379-1517
Service (877) 210-3485 (877) 210-3485

Reviews

(3,134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hank Graff Chevrolet from DealerRater.

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I always feel welcomed here!

I always feel welcomed here! A family atmosphere! Alex Harburn treated with me respect and always made sure everything was handled. Thank you, sir!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I appreciate that they got mt my car in right away so I

I appreciate that they got mt my car in right away so I could get my car back quicker

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything went well, they found the auto I wanted and

Everything went well, they found the auto I wanted and gave me a great trade in value for my used vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chris Horwath always takes excellent care of us!

Chris Horwath always takes excellent care of us! From the time I placed the order of my truck to the time it was received was super quick. He also kept us updated every step of the way. We will be back in March when our truck lease is up to get another truck. Thank you Chris for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have found the service at Hank Graff declining each

I have found the service at Hank Graff declining each time I bring my vehicle in. First, it takes a long while for anyone to acknowledge your presence. My friend was there the same day and we both agreed that there seems to be no clear direction in what each techs job is. Second, my appointment was at 12:15 and it was a good 25 minutes before it was serviced. I have decided that I will take my vehicle to Kearsley Auto going forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience when purchasing my new truck and

I had a great experience when purchasing my new truck and I would recommend this dealership if you are looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very helpful and pleasant to work with.

They were very helpful and pleasant to work with. I highly recommend them. They’re very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very friendly and answered all our

Everyone was very friendly and answered all our questions. Michael Cooper in sales and Dustin in finance were awesome! This was our first time at Graff, we will be back and will tell all of our friends about our fantastic experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We brought our car in at 4 PM.

We brought our car in at 4 PM. Oil change, battery change and wipers were all done before 6 PM. The staff was professional and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Devante and the Graff Dealership are the best they care

Devante and the Graff Dealership are the best they care and always willing to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.