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(184 reviews)

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My experience with my car purchase has been excellent so

My experience with my car purchase has been excellent so far; my salesman (Dan) has been very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They take care of this widow and of her/my wheels.

They take care of this widow and of her/my wheels. I wasn't sure if I would like the changes to the 2024 Escape to go with that lease or if I would just buy out my lease. Is at down in the 2024 and it was JUST RIGHT!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. I highly recommend Tony Betten and Sons Ford. They go out of their way to make sure everything is as I want it even after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jim King was - as always -superb to deal with.

Jim King was - as always -superb to deal with. Really knows his product and how things work. Pleasure to deal with. Great communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience at with Jim King at Tony Betten was great.

My experience at with Jim King at Tony Betten was great. I've been looking at Ford Broncos for awhile and on a whim walked in to test drive one. I am a person who keeps cars until they die. It was difficult for me to give up my 13 year old car that was still running, but Jim and the team made the process very easy and comfortable. They gave me all the information I needed to make an informed decision to purchase a new car. I love my Bronco. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

the personal are always friendly, courteous and

the personal are always friendly, courteous and professional before ,during and after the purchase is complete .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are knowledgeable and friendly.

They are knowledgeable and friendly. with me and my vehicle as well as my husband’s lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ford edge 2020

Good service. Slow checkout. There were a few people purchasing. Manager and salesman were very Profesional and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Eva, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

We live in the metro Detroit area.

We live in the metro Detroit area. We travel to Grand Rapids to buy our cars and trucks here Ryan Johnson and the whole Tony Betten team are friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Aaron, was so helpful in my purchase Ford Edge Titanium

Aaron, was so helpful in my purchase Ford Edge Titanium 2024. From ordering to end result. This is my third car from Tony Betten Ford & Sons. Aaron was professional, helpful, showed me all the new “gadgets” and how they worked. Told me to come in anytime if I had any questions. Definitely would recommend Tony Betten Ford & Sons

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.