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Pat Milliken Ford

(1,971 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (313) 731-0710 (313) 731-0710
Used (313) 731-6420 (313) 731-6420
Service (313) 915-4901 (313) 915-4901

Reviews

(1,971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pat Milliken Ford from DealerRater.

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Thank You Joe

I would rate Joe as an outstanding sales/representative of Pat Milliken Ford dealership. Since early 2000 when I ordered my first lease vehicle, Joe has provided me great assistance in vehicle selection. I truly believe that if it was not for him, I would probably have chosen another Ford dealer..or even another brand. Joe, in my opinion, is a great asset to Milliken Ford. Chester J. Szczotka

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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2018 Ford Mustang

Great service, bought a used mustang and the car is fine. Even with covid going on they managed to keep the process smooth and stay a good six feet away

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My overall experience was great!

My sales person was Edgar Evans, Edgar was very helpful throughout the whole process and delivered great customer service. I will definitely refer my friends and family who are in need of or is trying to purchase a new vehicle to Pat Milliken Ford. Thank Edgar you rock!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, this great review and your emphatic recommendation of Edgar Evans and Pat Milliken Ford!

Was thoroughly pleased with my dealership visit during...

Was thoroughly pleased with my dealership visit during this pandemic. All of my expectations were met. Am loving my new Superduty...Built Ford Proud! Thanks guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! Thanks for trusting us to deliver your new truck during these challenging times.

Outstanding!

I've bought and sold many cars over the years and my experience with Pat Milliken Ford and more specifically Steve McGuire was the best experience I drove from NC to Detroit to pick up my truck and Steve had everything ready to go the moment I showed up. Thank you Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you Tyler! Making the drive from NC is a serious commitment to a vehicle purchase. Thank you for trusting us to deliver a great experience and thank you for sharing your thoughts on Steve McGuire and Pat Milliken Ford!

GT350 Love

Pat Milliken Ford is not the closest Dealership. They are not the Largest Dealership. Pat Milliken Ford is my only Dealership. Edgar Evans, and the whole team give VIP service. Edgar went above the call to listen to all of my needs, and deliver my dream Mustang GT350. In these difficult social times, Edgar made communicating in person easy and safe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We greatly appreciate your business and taking the time to write this glowing review of both Edgar Evans and Pat Milliken Ford!

My new GT350

Once again Edgar Evans and the whole team at Pat Milliken Ford got the job done. Edgar really took the time to listen to my needs, and find exactly the right build for my new Mustang GT350. Joey D. helped and his knowledge was crucial to my build. If not for Edgar, I would never have realized my dream Mustang and Raptor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for giving us the opportunity to help you realize that awfully sweet dream Daniel! Enjoy that beautiful Mustang!

Great experience

Kevin Herring is very knowledgeable on all aspects of the buying experience. From timely appointment scheduling, holding the vehicle for us, and making sure it was completely detailed upon delivery. Thanks Kevin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you Bob! We appreciate your business!

James Dillon takes the pressure out of getting a new...

James Dillon takes the pressure out of getting a new vehicle. James went out of his way to help me turn in and release during these difficult times. I would highly recommend him and Pat Milliken Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks John! We greatly appreciate your business!

In this pandemic, this was a very easy and safe lease...

In this pandemic, this was a very easy and safe lease process... john was very professional and accommodating, they will even come to your house if necessary. Strongly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and recommendation of John Blanchard and Pat Milliken Ford!