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Szott M-59 Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Visit Szott M-59 Toyota
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2014 state dealer award
View 3 awards
2014 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Szott M-59 Toyota from DealerRater.

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Mrs Kathleen Chesnut

I brought my 2007 Toyota Corolla in for the airbag recall and have the dealership complete some maintenance. The service dept personnel (Antoine) among others were pleasant, friendly and professional. While waiting I decided to look at the showroom vehicles and the 2017 Corolla caught my eye! Joe'l Molina was helpful, answered all my questions, and created more interest on my part. He was courteous and professional, honest, while not being pushy, and make the whole experience pleasant. Thank you for hiring good staff and for developing a generous maintenance program.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First Class

Been with them for fifteen years now and two locations.I live bout an hour away and would never have been this loyal with anyone that long for no reason.I can see this pattern continuing for another fifteen years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Dealer I've ever had in 50+ years of driving.

I have had service on my Avalon now my Venza for the past several years at this location. They are by far the best in over 50 years of driving and owning vehicles. Friendly, top notch service, and honesty. Service Manager Brian and Service Advisor Antoine are at the top of the list when it comes to knowing how to treat a customer. Always kind, courteous and willing to do whatever it takes to make the customer happy. Keeping customer informed every step of the way and keeping their best Interest at forefront. They are the top of the class..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The mechanics who saved Christmas

We drove our 2010 Camry from Wisconsin to michigan to celebrate Christmas with my family and my husband's family. Our trunk was packed with ALL the gifts, homemade baked goods for all the relatives, food for Christmas dinner & our clothes. Our trunk would not open with the inside lever, the key fob or a key in the lock. We called Szott's at 4:00 pm on the day before they closed for the holidays. We got to the service center 1/2 hour before they closed and three men in the service center worked together to save our Christmas. They were able to fix the problem & didn't charge us for their time. They were so helpful and courteous and words cannot express how grateful we are for their help. Even though we live In Wisconsin our families are all in Oakland County & we will recommend Szott's to everyone. THANK YOU!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Pleased customer

Fast efficient service and a friendly service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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An "11" on a 10 scale

The Best! For sales and service, no comparison with other area dealers. It's our "home base" for our family's Toyotas. Special praise for Service Manager Brian Michelin and our advisor Antoine Tucker for excellence in creating a department which combines a warm welcome with outstanding knowledge about us and our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great staf easy to work with

One of the best Toyota dealers great staf great customer service and support

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Szott Toyota

was very pleased with the service experience , Mr. Antione

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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was easy to buy

Was easy to buy but the service after the fact was below par. Do not return messages after the sale is now complete. Disappointing Don't they rely on referrals or repeat business.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Buying for used car

This is the worst dealer ive ever dealt with. Bunch of lies from the bigennig just to get you to come to the dealer. Will never deal with them again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Jihad - I am sorry that you had a bad experience. Please contact me at 248-333-3300 so I can learn more details about your visit and address your concerns. Todd Szott