Bill Rapp Super Store

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Bill Rapp Super Store Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2006

Bill Rapp Superstore in Syracuse,NY, serving all of Central New York, is proud to be an automotive leader in our area. Since opening our doors, Bill Rapp Superstore has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

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If you would like financing options and you are in the market to purchase a new Buick, GMC, Subaru, or used vehicle, we will provide assistance to help you find financing options that fit your needs! Whether you have good credit, bad credit, no credit, or are a first time car buyer, Bill Rapp can assist you!

"Make the Smart Choice with the Bill Rapp Superstore!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1310 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 16, 2018

    I have taken my Subaru into Rapp twice for body work. Both times they were very attentive and professional. I would recommend them without any reservations

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kudos, Helen. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you recei...ved. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    November 14, 2018

    I like the online scheduling option. The service shop is clean and organized. The check-in and check-out process is easy.

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    Came in for service or repair
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    Dealer Response

    Carolyn, we appreciate your kind words about our service team. Thank you for choosing Bill Rapp Buick GMC for your vehicle needs. Best regards, Brian... Rapp, GM - brianrapp@billrapp.com

  • June 11, 2018

    I was in the market for a new GMC Sierra and I shopped a couple dealerships and then made Bill Rapp my last stop, and I'm glad I did. They made me... feel very welcome and made the negotiation process very simple, and in the end offered me the best deal on my trade. The sales manager Keith took the extra time to make sure I understood what all the dealer and GMC incentives were to ensure I was receiving the best overall deal. When I picked up my new truck Alex was very attentive and went over all of the truck features. The vehicle was very well detailed and looked great – at that point I knew everyone who takes part in prepping the new vehicles took extra care to make sure it was done right. Alex introduced me to his team members in the service, parts and body shop to make sure I knew they were there to serve me after the sale. This was quite frankly the best car/truck buying experience I have ever had. Many thanks to the team at Bill Rapp GMC!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    November 12, 2018

    This dealership is a good place with good people. I have been happy since the purchase of my '17 Forester from Dan. I have had regular servicing done... there as well as front end repair at the collision shop after a deer decided to jump in front of me. Highly recommended!

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Millie! Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Dan. Please let us kn...ow if we can do anything further to help. Best regards, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    November 11, 2018

    Great buying experience with Jay, Keith and Bruce. Simple negotiations to a fair and equitable deal. No pressure. The vehicle was immaculate when we picked... it up and the delivery was quick and efficient.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great review, Keith! We're glad to have Jay, Keith, and Bruce on our team and that we could provide you with a positive experi...ence. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    November 9, 2018

    Everything was as expected and as good as it gets. I have come to depend upon Bill Rapp Subaru for all of my automotive needs.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thanks for the kudos, Shawn. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you recei...ved. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    November 8, 2018

    Very straightforward—everyone was super nice and helpful! Made it easy to decide whether to buy new or used vs leasing a new vehicle

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Trevor! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. I...f there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    November 7, 2018

    We worked with Dennis Lambie and Julie Moore! What a great experience! I got a 2019 Subaru Crosstrek and it was right where my budget needed to be. Both... folks were VERY pleasant and willing to answer all questions. We will be looking for a new truck come spring at this dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Karen, thanks for this marvelous review and congratulations on your new car! We are so pleased that Dennis and Julie were able to provide you with suc...h exceptional service. Enjoy your new 2019 Subaru Crosstrek! Best regards, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    November 7, 2018

    I was greeted immediately for an oil change and 90,000 mile inspection; received notification very quickly about recommended service needed with a time... and cost estimate, and the work was done on time and for less than the estimate. Fantastic service!

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    Dealer Response

    Thank you for the kind words, John. We're completely committed to providing top quality service and we're thrilled to hear that your experie...nce reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bill Rapp Buick GMC, we value our customers and we look forward to seeing you down the road. Regards, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    November 7, 2018

    As always Timely courteous Service I would highly recommend Bill Rapp customer to friends family and strangers. Facilities are always clean and comfortable.... People are friendly and happy to provide great service

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John. We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every cust...omer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Thank you for your recommendations! Regards, Brian Rapp, GM - brianrapp@billrapp.com

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