Bill Rapp Super Store

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Bill Rapp Super Store Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2006

Bill Rapp Superstore in Syracuse,NY, serving all of Central New York, is proud to be an automotive leader in our area. Since opening our doors, Bill Rapp Superstore has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

...



If you would like financing options and you are in the market to purchase a new Buick, GMC, Subaru, or used vehicle, we will provide assistance to help you find financing options that fit your needs! Whether you have good credit, bad credit, no credit, or are a first time car buyer, Bill Rapp can assist you!

"Make the Smart Choice with the Bill Rapp Superstore!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1360 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 10, 2019

    Top notch all the way around. Had my 2018 Silverado body damage repaired and my 7500 mile service performed. They took care of everything. Very pleased... with the work that was done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2019

    This is my third transaction with Bill Rapp dealership, having previously purchased a New Nissan Altima when he had that that brand and leased a Buick... several years ago and recently leased a 2019 Buick. In each instance the transactions were a pleasure. The facilities were neat and clean and all employees knowledgeable and courteous. Excellent in all respects from sales to service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 11, 2018

    I was in the market for a new GMC Sierra and I shopped a couple dealerships and then made Bill Rapp my last stop, and I'm glad I did. They made me... feel very welcome and made the negotiation process very simple, and in the end offered me the best deal on my trade. The sales manager Keith took the extra time to make sure I understood what all the dealer and GMC incentives were to ensure I was receiving the best overall deal. When I picked up my new truck Alex was very attentive and went over all of the truck features. The vehicle was very well detailed and looked great – at that point I knew everyone who takes part in prepping the new vehicles took extra care to make sure it was done right. Alex introduced me to his team members in the service, parts and body shop to make sure I knew they were there to serve me after the sale. This was quite frankly the best car/truck buying experience I have ever had. Many thanks to the team at Bill Rapp GMC!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    January 6, 2019

    I drove 1 hour to purchase a Subaru from Bill Rapp's dealership and it was worth the drive. They were professional from start to finish.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 5, 2019

    They took care of car rental at no extra cost to me. Would recommend anyone who needs their vehicle repaired to go to Bill Rapp. Very happy with everything.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 5, 2019

    I needed a repair done on my 2017 enclave. I was able to drop off the vehicle, get a cup of fresh coffee in the lounge, and get a shuttle to work and all... was achieved with the fast friendly service of Bill Rapp. They even went the extra mile to point out the repair was covered under warranty.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2019

    From the person who answers the phone (Marissa Pate) to the service writer ( Zack Ryan) to the service manager ( Andy Conn ) I have never been involved... with a more cohesive team of professionals in the auto industry... As a consummate professional in the customer service arena awarded many service awards, I have to commend Bill Rapp Subaru for the way they treat their customers. I have a degree of loyalty to the brand and the dealership unequalled by any I have dealt with in the passed. If you are in the market for a Subaru in the Syracuse area, there is no better place to go!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2019

    Best sales staff, Julie Moore is the best. And the service department goes above and beyond. I have purchased/lease at least 8 Subaru from Bill Rapp...

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Julie was able t...o go above and beyond your expectations and provide you with a memorable experience. Feel free to stop by if there's anything else we can do for you. Best, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    January 3, 2019

    Appointment was on time and finished in less time than expected. Job well done, satisfactorily. I expect that all my future service will be done at Rapp... Subaru.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking t...he time to give us feedback. Thank you for continually choosing Bill Rapp Buick GMC for your vehicle needs. Best, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    January 2, 2019

    Made an appointment for my free state inspection, got in when scheduled, got snacks while waiting and sitting in comfortable chairs, and out in less than... an hour. Very fast, convenient and friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Otisco! Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfo...rtable place for all our guests during their visit at our dealership. Best, Brian Rapp, GM - brianrapp@billrapp.com

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