Bill Rapp Super Store

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Bill Rapp Super Store Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2006

Bill Rapp Superstore in Syracuse,NY, serving all of Central New York, is proud to be an automotive leader in our area. Since opening our doors, Bill Rapp Superstore has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

...



If you would like financing options and you are in the market to purchase a new Buick, GMC, Subaru, or used vehicle, we will provide assistance to help you find financing options that fit your needs! Whether you have good credit, bad credit, no credit, or are a first time car buyer, Bill Rapp can assist you!

"Make the Smart Choice with the Bill Rapp Superstore!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1287 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 10, 2018

    Friendly, professional, efficient lease buyout to go from a Nissan to Subaru. Julie put a lot of care into follow-up and ensuring we had everything we... needed, even an item we left in the old car by mistake!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2018

    I was having a problem with the transmission in my Yukon Denali, and GM has rejected the work order to correct it. The people at Bill Rapp acknowledged... that the vehicle was not shifting properly and actually helped me dispute GMs descision. They were able to get the transmission replaced and my vehicle has never driven better. Thank you for all of your help!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your kind words, John. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can ...do please come back and see us again any time! We look forward to your next visit. Take care. Best, Brian Rapp, GM - brianrapp@billrapp.com

  • June 11, 2018

    I was in the market for a new GMC Sierra and I shopped a couple dealerships and then made Bill Rapp my last stop, and I'm glad I did. They made me... feel very welcome and made the negotiation process very simple, and in the end offered me the best deal on my trade. The sales manager Keith took the extra time to make sure I understood what all the dealer and GMC incentives were to ensure I was receiving the best overall deal. When I picked up my new truck Alex was very attentive and went over all of the truck features. The vehicle was very well detailed and looked great – at that point I knew everyone who takes part in prepping the new vehicles took extra care to make sure it was done right. Alex introduced me to his team members in the service, parts and body shop to make sure I knew they were there to serve me after the sale. This was quite frankly the best car/truck buying experience I have ever had. Many thanks to the team at Bill Rapp GMC!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    October 4, 2018

    The gentleman who helped me in the service department was very efficient. He answered all of my questions and phoned me as soon as my car was ready.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    October 4, 2018

    People are very professional and helpful. I HIGHLY RECOMMEND. No appointment was needed and within 1 hour work was finish and car was wash.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. T...ake care! Best, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    October 3, 2018

    Absolutely the best buying experience I have ever had. They searched for the car I wanted . Everyone was friendly and made me feel welcome.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Best, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    October 2, 2018

    My appointment was for 7:30 am and I was in the service department at 7:31am. Rich, and other service techs are always great and professional. The only... silly complaint is there were no napkins at the coffee bar in the waiting room. I had to go into the bathroom to get a paper towel. Not good.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. T...ake care! Best, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    October 2, 2018

    From making the service appointment, to dropping off my car, to picking it, every part of my experience with Bill Rapp Subaru was superb.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    October 1, 2018

    I recently leased a 2019 Outback. This is my 4th Outback purchased/leased from this dealership. Brian Milback has assisted in all cases. It has always... been an excellent experience!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. T...ake care! Best, Brian Rapp, GM - brianrapp@billrapp.com

  • 5.0 out of 5
    October 1, 2018

    Great sales and service departments. They make the buying or leasing process very fast and easy. I would highly recommend them to anyone. thank you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Best, Brian Rapp, GM - brianrapp@billrapp.com

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