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Zimbrick Buick GMC Eastside

(805 reviews)
Visit Zimbrick Buick GMC Eastside
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2018 consumer dealer award
New (608) 729-3829 (608) 729-3829
Used (608) 729-3827 (608) 729-3827
Service (608) 729-3833 (608) 729-3833

Reviews

(805 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zimbrick Buick GMC Eastside from DealerRater.

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Just completed my 5th lease with ZimbrickFast seamless...

Just completed my 5th lease with Zimbrick Fast seamless awesome service Jim is the best at “Z” Chevy and Andy at “Z” GMC I will not go anywhere else Service is second to none just also took my new lease vehicle in for its first (free) oilchage Was in and out in no time at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

After many years of great service experience we took my...

After many years of great service experience we took my sisters car to Zimbrick East side and once again they perform top-notch service work on our car and great customer service. Thank you Zimbrick East side!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I t was a little strange since doing it through the...

I t was a little strange since doing it through the endemic. Took longer but every one made it happened. Good people, and it was a learning experience for us all.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The sales team of Zimbrick specialty Andy H. are very...

The sales team of Zimbrick specialty Andy H. are very knowledgeable, friendly and trustworthy. This is my 3rd purchase. Very happy customer. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We were treated very well. The whole experience was...

We were treated very well. The whole experience was actually very pleasant. The staff that assisted us were very friendly, knowledgeable and went above and beyond to make sure we were comfortable and informed about all the features on our new vehicle. Very pleased with our experience and would definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We had a great experience here with Jeff specifically. He...

We had a great experience here with Jeff specifically. He took time to answer all our questions and did everything he could to make sure I got the right car for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I experienced the worst customer service I've ever had in...

I experienced the worst customer service I've ever had in over 50 years of vehicle ownership. Future vehicles will be Fords. When I expressed to Andy Hammond my poor service, he shrugged his shoulders and said there was nothing they could do. So, future service on my 2014 Sierra will be done by Countryside in Beaver Dam near my office. And though i valued my purchase experience in 2014 from Tom McConnel, I will not purchase another vehicle from Zimbrick. My company runs fleets of vehicles from Maine to Montana and I will provide feedback of my just-out-of-warranty experience and steer us toward Ford products. It's your business that ultimately experiences the consequences of poor service. But that provides an opportunity for another company to grow by exceeding your level of service. New blood can be healthy...

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jeff Zapp and his staff go above and beyond what they to....

Jeff Zapp and his staff go above and beyond what they to. Their service Team is professional and client focused. Thank you for making it easy to get service work done.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Zimbrick Buick GMC Eastside always makes me feel special...

Zimbrick Buick GMC Eastside always makes me feel special and I appreciate that. Jeff was very patient and helpful. Thanks so much for exceeding expectations! TB

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Tamra, thank you so much! We're so glad to hear that Jeff took great care of you, see you again next time!

Thank you for the great service. I really appreciate the...

Thank you for the great service. I really appreciate the people at Zimbrick East, they never miss a beat and always take great care of my vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Dan, thanks for the review! We are happy to hear that you had a great experience at Zimbrick Buick GMC East!