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Vanderhyde Ford

(155 reviews)

Reviews

(155 reviews)

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Vince was a great salesman.

Vince was a great salesman.He was very knowledgeable about the car & new all the datails.He wasn?t a pushy salesman either.Vanderhyde is a great place to buy a car.

Vince was a great salesman.

Vince was a great salesman.He was very knowledgeable about the car & new all the datails.He wasn?t a pushy salesman either.Vanderhyde is a great place to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kurt, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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We went to Vanderhyde Ford because of our experience with

We went to Vanderhyde Ford because of our experience with the service department. We knew that they would have serviced any used vehicle we might purchase. Our salesperson, Will, did a great job. He answered our questions and did not rush us into the sale. I would recommend him and Vanderhyde Ford to anyone.

We went to Vanderhyde Ford because of our experience with

We went to Vanderhyde Ford because of our experience with the service department. We knew that they would have serviced any used vehicle we might purchase. Our salesperson, Will, did a great job. He answered our questions and did not rush us into the sale. I would recommend him and Vanderhyde Ford to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ken, thank you for leaving such a great review and high star rating. We hope you continue to choose Vanderhyde Brothers Ford, Inc. for all your vehicle needs! Take care!

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The team was incredibly helpful throughout the entire

The team was incredibly helpful throughout the entire process of finding the right truck. They took the time to understand my needs and helped me find a great truck with a 5.0L V8 engine. The experience finalizing the lease was smooth and straightforward, with everything clearly explained. Picking up the new vehicle was a great experience as well, the truck was ready on time, and they made sure I was comfortable with all the features before driving off. Overall, excellent service from start to finish.

The team was incredibly helpful throughout the entire

The team was incredibly helpful throughout the entire process of finding the right truck. They took the time to understand my needs and helped me find a great truck with a 5.0L V8 engine. The experience finalizing the lease was smooth and straightforward, with everything clearly explained. Picking up the new vehicle was a great experience as well, the truck was ready on time, and they made sure I was comfortable with all the features before driving off. Overall, excellent service from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Always treated great, everyone is very helpful and

Always treated great, everyone is very helpful and willing to take time to assist with any questions or concerns. I felt like we were part of a family.

Always treated great, everyone is very helpful and

Always treated great, everyone is very helpful and willing to take time to assist with any questions or concerns. I felt like we were part of a family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marcia, thank you for leaving such a great review and high star rating. Thank you so much for choosing Vanderhyde Brothers Ford, Inc. as your first choice for service!

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Friendly service.

Friendly service. I appreciated getting a connector plug checked out and lubricated for no additional charge during my oil change. Clean waiting room with a nice complimentary coffee machine.

Friendly service.

Friendly service. I appreciated getting a connector plug checked out and lubricated for no additional charge during my oil change. Clean waiting room with a nice complimentary coffee machine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I took my 2020 Edge in for an oil and filter change.

I took my 2020 Edge in for an oil and filter change. The wait time was about 45 minutes which was acceptable to me. The waiting room was clean and comfortable.

I took my 2020 Edge in for an oil and filter change.

I took my 2020 Edge in for an oil and filter change. The wait time was about 45 minutes which was acceptable to me. The waiting room was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Thomas, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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After bad experiences at two previous Ford dealerships,

After bad experiences at two previous Ford dealerships, it was a pleasure to deal with a company that actually cares about their customers! I was referred to this dealership by a family member and the experience was everything I expected. Bernie the salesman was very helpful, Kristine the used car manager was absolutely great.

After bad experiences at two previous Ford dealerships,

After bad experiences at two previous Ford dealerships, it was a pleasure to deal with a company that actually cares about their customers! I was referred to this dealership by a family member and the experience was everything I expected. Bernie the salesman was very helpful, Kristine the used car manager was absolutely great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tim, thank you for your wonderful response to the quality of service our staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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always top notch service.

always top notch service. I buy fords because of VanderHyde's sales and service team is the best. Always honest and provide quick turn around

always top notch service.

always top notch service. I buy fords because of VanderHyde's sales and service team is the best. Always honest and provide quick turn around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gregg, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

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Allowed me to test drive new F250 with my trailer

Allowed me to test drive new F250 with my trailer attached, was experiencing sway issues with old truck. Found me the exact truck I wanted and transferred some parts from other truck allowing me to pickup on Christmas Eve

Allowed me to test drive new F250 with my trailer

Allowed me to test drive new F250 with my trailer attached, was experiencing sway issues with old truck. Found me the exact truck I wanted and transferred some parts from other truck allowing me to pickup on Christmas Eve

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shayne, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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I've bought new and used cars and trucks here.

I've bought new and used cars and trucks here. I have everything serviced here also as the Service Department and Mechanics are Top Notch. Do yourself a favor and drive the short trip to Cedar Springs. They will Service any make of Vehicle also.

I've bought new and used cars and trucks here.

I've bought new and used cars and trucks here. I have everything serviced here also as the Service Department and Mechanics are Top Notch. Do yourself a favor and drive the short trip to Cedar Springs. They will Service any make of Vehicle also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Daniel, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

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