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Alderman's Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alderman's Chevrolet Buick GMC from DealerRater.

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Vehicle Service

Everyone was very helpful and service was performed promptly. I had a few bad experiences at a GMC Dealer in Springfield VT, so I was happy to see that all of the dealers are not the same. I am going back next week for a follow up service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jim McKearin is the man!

I have purchased or leased 10 vehicles. He's a credit to Chevrolet and GM and Alderman's. He knows the product, including the bells and whistles. Definitely a returning customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick response

I left a message before Alderman’s opened today, needing immediate advice on my car inspection. Adam in Service called me at 7:30 a.m., answered my question and gave me alternate sites in southern VT where I could get my car inspected. Very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have a truck inspected and serviced great job

Great jobWorked on my truck in to get inspected timely manner very friendly did a great jobService department is second to none there awesome great job!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service department

Craig Mullen goes above and beyond to make sure you are satisfied. Jon Sweenor is also a top notch mechanic. They should both be recognized and awarded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great team

My wife and i purchased a car years ago (from Alderman's) and I wasn't that happy with the whole process then . I figured we give them another shot with are new Buick and glad to see they have made some great changes .we we're treated very well and the new kids room is awesome. are 3 year old grandson loved it!! customer service is very important to me when I'm spending 30 ,40 or even $50, 000 on a car .and I'm glad to say Alderman staff is doing a good job of that now in the past I wouldn't recommend them and they got a bad rep . Today I'd give the 5 stars and would be happy to buy from again ( hopefully a Corvette next)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Car Lease

Everyone was very friendly and extremely knowledgeable. Very smooth turning in one lease vehicle and replacing with a new one. Have been doing business with Alderman's for over 30 years and have never been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service - Jamie Smith @ Alderman's Chevrolet

Jamie Smith was efficient, quick, informative and friendly in handling my need for a warranty-related repair to our Chevy Bolt. He facilitated conversation with the technician working on my vehicle to make sure everything was in order.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional/Straight Foward

I had a recall service as well as an oil change. During the service met with sales staff regarding options. Very straight forward, professionals that are honest and play no silly games or manipulative gimmicks. They listened and armed me with very useful information. So on both ends my experience with service and sales was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service call

The people are very helpful and checked out damage that was done to car from hit and run. Every one was pleasant and helpful. Will use this company again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.