Reviews
Write a reviewVehicle Service
Everyone was very helpful and service was performed promptly. I had a few bad experiences at a GMC Dealer in Springfield VT, so I was happy to see that all of the dealers are not the same. I am going back next week for a follow up service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim McKearin is the man!
I have purchased or leased 10 vehicles. He's a credit to Chevrolet and GM and Alderman's. He knows the product, including the bells and whistles. Definitely a returning customer!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick response
I left a message before Alderman’s opened today, needing immediate advice on my car inspection. Adam in Service called me at 7:30 a.m., answered my question and gave me alternate sites in southern VT where I could get my car inspected. Very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have a truck inspected and serviced great job
Great jobWorked on my truck in to get inspected timely manner very friendly did a great jobService department is second to none there awesome great job!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service department
Craig Mullen goes above and beyond to make sure you are satisfied. Jon Sweenor is also a top notch mechanic. They should both be recognized and awarded.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great team
My wife and i purchased a car years ago (from Alderman's) and I wasn't that happy with the whole process then . I figured we give them another shot with are new Buick and glad to see they have made some great changes .we we're treated very well and the new kids room is awesome. are 3 year old grandson loved it!! customer service is very important to me when I'm spending 30 ,40 or even $50, 000 on a car .and I'm glad to say Alderman staff is doing a good job of that now in the past I wouldn't recommend them and they got a bad rep . Today I'd give the 5 stars and would be happy to buy from again ( hopefully a Corvette next)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car Lease
Everyone was very friendly and extremely knowledgeable. Very smooth turning in one lease vehicle and replacing with a new one. Have been doing business with Alderman's for over 30 years and have never been disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service - Jamie Smith @ Alderman's Chevrolet
Jamie Smith was efficient, quick, informative and friendly in handling my need for a warranty-related repair to our Chevy Bolt. He facilitated conversation with the technician working on my vehicle to make sure everything was in order.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional/Straight Foward
I had a recall service as well as an oil change. During the service met with sales staff regarding options. Very straight forward, professionals that are honest and play no silly games or manipulative gimmicks. They listened and armed me with very useful information. So on both ends my experience with service and sales was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service call
The people are very helpful and checked out damage that was done to car from hit and run. Every one was pleasant and helpful. Will use this company again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
