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Pape Chevrolet

(29 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–7:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–7:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

(29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I felt comfortable throughout the service process. The customer service was top-notch, and I'll be returning!? ?I've been a loyal customer for over two years now, and the entire team at Pape Chevrolet never fails to impress.

I felt comfortable throughout the service process. The customer service was top-notch, and I'll be returning!? ?I've been a loyal customer for over two years now, and the entire team at Pape Chevrolet never fails to impress.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my new 2025 Duramax diesel truck??Wonderful buying experience, everyone was knowledgeable and extremely helpful. Will definitely recommend to my friends and my family!

Love my new 2025 Duramax diesel truck??Wonderful buying experience, everyone was knowledgeable and extremely helpful. Will definitely recommend to my friends and my family!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I brought my car in for a scheduled service appointment that was supposed to take 1.5 hours. After waiting for 2 hours, I checked in with the front desk, only to be told that they had completely forgotten to bring my car into the service bay. Nobody had realized nor communicated the delay. Because I had to leave to pick up my kids, I was offered a courtesy vehicle?which I appreciated?but the condition of the loaner was unacceptable. It was dirty, with what looked like old ice cream smeared on the gear shifter and a used air freshener tossed on the floor. What was supposed to be a quick and simple appointment ended up taking up the better part of my day, and the lack of communication and attention to detail was frustrating. I understand that mistakes happen, but the way this was handled?from the delay to the condition of the loaner vehicle?was disappointing and not reflective of the level of service I expected.

I brought my car in for a scheduled service appointment that was supposed to take 1.5 hours. After waiting for 2 hours, I checked in with the front desk, only to be told that they had completely forgotten to bring my car into the service bay. Nobody had realized nor communicated the delay. Because I had to leave to pick up my kids, I was offered a courtesy vehicle?which I appreciated?but the condition of the loaner was unacceptable. It was dirty, with what looked like old ice cream smeared on the gear shifter and a used air freshener tossed on the floor. What was supposed to be a quick and simple appointment ended up taking up the better part of my day, and the lack of communication and attention to detail was frustrating. I understand that mistakes happen, but the way this was handled?from the delay to the condition of the loaner vehicle?was disappointing and not reflective of the level of service I expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Scot Curit at Pape Chevrolet in South Portland Maine was amazing throughout the process of purchasing and learning all the features of the Traverse.Jane in financing was just as great.

Scot Curit at Pape Chevrolet in South Portland Maine was amazing throughout the process of purchasing and learning all the features of the Traverse.Jane in financing was just as great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mike Seely my service rep was very professional and friendly. Brought my truck in when scheduled and was completed as promised. The service dept at Pape is always a great experience and I use them very often. Keep up the good work

Mike Seely my service rep was very professional and friendly. Brought my truck in when scheduled and was completed as promised. The service dept at Pape is always a great experience and I use them very often. Keep up the good work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pape is a dealership you can trust. Whether it is a new vehicle or service, they take care of their customers. Shopping for a new truck was enjoyable.

Pape is a dealership you can trust. Whether it is a new vehicle or service, they take care of their customers. Shopping for a new truck was enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We have been dealing with Pape Chevrolet for many years - leasing, purchasing, service - and have been very satisfied with the personnel and services we have received.

We have been dealing with Pape Chevrolet for many years - leasing, purchasing, service - and have been very satisfied with the personnel and services we have received.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I worked with a few wonderful people while buying my third vehicle with Pape. I also loved the attention from everyone including Fred!

I worked with a few wonderful people while buying my third vehicle with Pape. I also loved the attention from everyone including Fred!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have purchased a vehicle from Pape Chevrolet before and have been very satisfied with staff and product....well this time was no different except I bought my dream 2023 Duramax Silverado LTZ 1500 "Loaded" P/U for my 2nd business vehicle and these things are more space shuttle than P/U believe me it was like going from axes and knives to laser beams. I guess there are nicer trucks but at this trim level what difference does it really make just a true delight to drive with a crazy 26 MPG 6 Cyl inline diesel paired with the new 10 speed transmission. Now I'm not a big bling guy but you can't help looking good in this thing with these upper level trim packages! Special shout out to the incredibly knowledgeable Top P/U salesman Eddie Meyers and Boss man Andrew Koocher for outstanding effort and information...I liked the place so much I sent my daughter over and they also cut her a very fair deal as well on perfect used 2 year old Tacoma kudos to all the team tks so much Darrell Davis Scarborough

I have purchased a vehicle from Pape Chevrolet before and have been very satisfied with staff and product....well this time was no different except I bought my dream 2023 Duramax Silverado LTZ 1500 "Loaded" P/U for my 2nd business vehicle and these things are more space shuttle than P/U believe me it was like going from axes and knives to laser beams. I guess there are nicer trucks but at this trim level what difference does it really make just a true delight to drive with a crazy 26 MPG 6 Cyl inline diesel paired with the new 10 speed transmission. Now I'm not a big bling guy but you can't help looking good in this thing with these upper level trim packages! Special shout out to the incredibly knowledgeable Top P/U salesman Eddie Meyers and Boss man Andrew Koocher for outstanding effort and information...I liked the place so much I sent my daughter over and they also cut her a very fair deal as well on perfect used 2 year old Tacoma kudos to all the team tks so much Darrell Davis Scarborough

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service. Great communication from the Truck Center.

Excellent customer service. Great communication from the Truck Center.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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