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Fairmont Ford

(155 reviews)
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–5:30pm 7:30am–6:00pm
Wednesday 8:00am–5:30pm 7:30am–6:00pm
Thursday 8:00am–5:30pm 7:30am–6:00pm
Friday 8:00am–5:30pm 7:30am–6:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

(155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent sales and service.

Excellent sales and service. Great experience all around, start to finish. We could not be happier with our choice.

Excellent sales and service.

Excellent sales and service. Great experience all around, start to finish. We could not be happier with our choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a car at Fairmont, MN Ford.

I recently purchased a car at Fairmont, MN Ford. It was the best experience I have had in purchasing a vehicle. salesman Jesse was very pleasant and friendly to work with. Lori in the office was very efficient and took care of all the paperwork needed. Both of them stated to be sure to get in touch if I had any further questions.

I recently purchased a car at Fairmont, MN Ford.

I recently purchased a car at Fairmont, MN Ford. It was the best experience I have had in purchasing a vehicle. salesman Jesse was very pleasant and friendly to work with. Lori in the office was very efficient and took care of all the paperwork needed. Both of them stated to be sure to get in touch if I had any further questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Found Fairmont Ford to be the nicest dealership I have

Found Fairmont Ford to be the nicest dealership I have ever delt with. Very patient, and understanding. Can't say enough. Evan after sale, they are willing to answer any question or concern.👍👍👍👍👍👍👍👍👍

Found Fairmont Ford to be the nicest dealership I have

Found Fairmont Ford to be the nicest dealership I have ever delt with. Very patient, and understanding. Can't say enough. Evan after sale, they are willing to answer any question or concern.👍👍👍👍👍👍👍👍👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kyle Flohrs was a great salesman.

Kyle Flohrs was a great salesman. He helped me get a great trade in for my Ford Escape and get a newer Ford Escape. I wouldn't want anyone else helping us. He helped us when we traded our truck back in 2019 and got a newer truck. We will gladly go with Fairmont Ford again as long as we can deal with Kyle. He was friendly, polite, respectful and courteous.

Kyle Flohrs was a great salesman.

Kyle Flohrs was a great salesman. He helped me get a great trade in for my Ford Escape and get a newer Ford Escape. I wouldn't want anyone else helping us. He helped us when we traded our truck back in 2019 and got a newer truck. We will gladly go with Fairmont Ford again as long as we can deal with Kyle. He was friendly, polite, respectful and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kyle was great to work with and easy to get a hold of.

Kyle was great to work with and easy to get a hold of. The process was smooth and fast. Would definitely buy another vehicle from there in the future. Until then going to enjoy the upgraded Expedition

Kyle was great to work with and easy to get a hold of.

Kyle was great to work with and easy to get a hold of. The process was smooth and fast. Would definitely buy another vehicle from there in the future. Until then going to enjoy the upgraded Expedition

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gregg is top notch salesman

Gregg Smitherman was an excellent salesman, he was responsive, informative, helped my set up my new Edge and fordpass app. He gave me what I needed and asked for and was low-pressure which is what I prefer. I can say we will be coming back in the future for our next car which will be first time using dame dealership more than once. Thank you Gregg for a great experience.

Gregg is top notch salesman

Gregg Smitherman was an excellent salesman, he was responsive, informative, helped my set up my new Edge and fordpass app. He gave me what I needed and asked for and was low-pressure which is what I prefer. I can say we will be coming back in the future for our next car which will be first time using dame dealership more than once. Thank you Gregg for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Service

Gregg in the sales department at Fairmont Ford is excellent to do business with. He is very knowledgeable regarding Ford vehicles and helped me from start to finish with the purchase and answering all of my questions regarding my vehicle. My overall experience was fantastic!

Exceptional Service

Gregg in the sales department at Fairmont Ford is excellent to do business with. He is very knowledgeable regarding Ford vehicles and helped me from start to finish with the purchase and answering all of my questions regarding my vehicle. My overall experience was fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fairmont Ford Has what you Need

We like to buy local when we can. Gregg Smitherton always meets our needs! Thanks, Gregg, for the great service over the years! If you have a need for a vehicle, head to Fairmont Ford!

Fairmont Ford Has what you Need

We like to buy local when we can. Gregg Smitherton always meets our needs! Thanks, Gregg, for the great service over the years! If you have a need for a vehicle, head to Fairmont Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly and Quick Help

Great service while looking for new vehicle. Thanks a lot to Paul,Kyle,Ben, Lori and James for getting us into our newer and affordable Ford Escape.

Friendly and Quick Help

Great service while looking for new vehicle. Thanks a lot to Paul,Kyle,Ben, Lori and James for getting us into our newer and affordable Ford Escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hard to get a service appointment

I believe in "buying local" and have bought two Expeditions from Fairmont Ford. However, getting a service appointment in a timely fashion is nearly impossible. I called last week for a simple oil change and the first available appointment was in 10 days. On the plus side, if you can get a service job done they do it well and at reasonable rates. They appear to be very short staffed in their service department now and for as long as I have done business with them.

Hard to get a service appointment

I believe in "buying local" and have bought two Expeditions from Fairmont Ford. However, getting a service appointment in a timely fashion is nearly impossible. I called last week for a simple oil change and the first available appointment was in 10 days. On the plus side, if you can get a service job done they do it well and at reasonable rates. They appear to be very short staffed in their service department now and for as long as I have done business with them.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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