Reviews
Happy with our purchase.
Alex was wonderful to work with and was very knowledgeable! Thanks so much to the entire team at Dahl La Crosse! Would recommend this dealership to other customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealer that cares!
This is our third vehicle we have bought from Kyle. Recently I have been having some major health issues and am on extended medical leave. We have three vehicles and had at least one always parked. Needing to improve our financial situation and get one safe reliable car, we went to Kyle with two of our cars to see if there would be any way we could trade both in on one new/newer car. Kyle not only got us in a new 2017 Outback with everything we wanted, but we are saving about $200/month in payments and insurance. The bank wanted a larger down payment than we could afford, so Kyle and his team helped us with part of the down payment! We are putting on a lot of miles going back and forth to Mayo and now we have a new car, low miles, and a warranty to cover anything that could go wrong! We will definitely be customers for life! Kyle and Dahl is truly a dealership that cares about their customers and what is best for them!!! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Santa fe
Happy with our purchase of the 2017 Santa Fe. We were very happy with the whole test drive and purchase process. Our sales person was knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very satisfied with our experience
We're very happy with our purchase. The dealership was great to deal with. Our salesmen Alex was very helpful. We got a good deal. Would defiantly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great deals on used cars and willing to work with customers!
I would highly encourage anyone that is considering shopping at Dahl to read this review. My wife and I purchased a 2016 Hyundai Sonata with ~30,000 miles on it from Dahl. We were told by the salesman (who treated us very respectfully) that we would have a 4 day return on the vehicle if it was not up to our standards. We took the vehicle home and noticed a small spot of rust that initially had not factored into our purchase, although we probably should have vetted the car a little more thoroughly before buying. This was obviously an issue for us and I called Dahl to have it checked out. I scheduled the meeting for 4 days after the purchase date because it was a more convenient time and I thought I could still return it. However, the actual Dahl return policy is 3 days and when I showed up they estimated that it would cost over $1,000 to fix. Initially they were reluctant to fix the rust spot and they said I could exchange the vehicle, but I would lose money from the amount of miles I had put on it. However, after talking further with the sales manager he agreed to cover all the costs of fixing the rust, which will include sanding off the rust and re-priming and repainting of the entire affected panel. They were very kind and respectful and overall we got a great deal on our car (~$2,500 under blue book value). I will update this post after my car is fixed if there are any further issues. Otherwise I very much recommend Dahl automotive as they are highly willing to work with their customers and have great deals on used cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and understanding. Rest assured I'm confident you will be completely satisfied with the repair to your new vehicle. Thanks again for your business!
Thanks for the review. We are so glad that everything worked out to your satisfaction. We are always here for you.
Awesome experience with Alex
Alex is one of the most kind car salesmen I have ever worked with. His genuine kindness and concern showed. I will definitely purchase another vehicle with Alex in the future. He definitely was interested in us and listened attentively and exceeded our expectation throughout our car search. My experience surpassed any prior experience and felt blessed to have such a great experience. I love my new 2016 Forrester and have shared with many my experience and will definitely direct anyone interested in a future purchase to ask for Alex. Thank you Alex for your great professional care during our car purchase experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so very much for sharing your experience. Let us know if we can ever be of assistance to you. Enjoy your new Subaru!!
Went in knowing what I wanted, left a happy customer!
Gene Arentz and the staff at Dahl Ford helped my purchase go as smooth as I've ever seen. Friendly, knowledgable and thourough in making sure you get what you want. I would highly recommend them to any of my friends and family. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review! We really appreciate it.
Recommend dealership not salesperson
Alex was overly pushy and we feel he wasn't really listening to our questions and concerns. There were times it felt like he was defensive and angry at us for asking a question. He repeated numerous times he wanted to make our experience a good one, but would ignore our concerns at the same time. He gave us wrong information on the vehicle which was a Toyota and we were told numerous times he had worked at Toyota for a number of years. When we went to pick up the truck and do the financing paperwork he never told Josh we were there and we had to wait for an hour. This is the third vehicle we have purchased at Dahl and the first two experiences were great. Josh was pleasant and easy to work with. He answered our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Very professional and pleasant
Gene was a true pleasure to work with. I never felt pressured or like I was getting a hard sales pitch. Instead he gave me the information I needed to become more comfortable with the Forester. When I informed him I needed a ride to the dealership to finalize the sale he picked me up at my house. Now that was service. Thanks Gene for your great customer care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Alex was very, very nice and really easy to talk to as well as Jim. I was very surprised how smoothly everything went. Will be definitely doing business again at Dahl!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
