Reviews
Write a reviewExcellent Process start to finish
Easy process with an extremely engaged and attentive staff. Salesman Mark A always took my calls and answered any concerns or questions I had. Paid a very fair price and was an enjoyable experience start to finish
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! At Davidson Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Mr. Mike M.
We were greeted at the door by Mr. Frank Donato, and from that moment on we were taken care of in a very professional manner. Mr. Donato walked us through the process of purchasing our leased vehicle and he truly took care of our needs and at a payment we could afford. It?s so refreshing to meet someone who knows what it takes to make a customer happy! Thank you Frank Donato. And by the way the dealership was spotless as was the bathrooms and lounge area, with great coffee!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Michael, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Better Buying Experience: 2019 Escape
I throughly enjoyed my buying experience. Frank was a wonderful salesman. He was personable, knowledgeable, calming, and didn?t pressure me in any sort of way. In fact, he encouraged me to do what was best for my particular situation. The process and fairly quick and easy. This was only my second time purchasing a vehicle and this experience was far better than the first time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, Heather! We absolutely love hearing about our customers buying experience! Thank you for giving Frank the opportunity to help you! Please reach out anytime if we can be of assistance again!
Wow!!!
Please stop emailing, calling or mailing crap to me, I will never buy from Davidson again. You did not honor you "bumber to bumber ext warranty", your sales department canceled my service appointment via text message the night before my appointment and your service manager played it off as if he was clueless. Lets not even go into the fact when I called after getting that message I was told I had never scheduled an appointment and after auguring for 30 I had to go in and show her the text from YOU to prove it was canceled.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast and friendly
They were pretty fast. I was in a rush to leave out of town and needed my car in earlier than set. They tried there best to get me out as fast as possible without doing and less the excellent service to my vehicle.. I love the lounge are but, some free snacks would be an added bonus lol
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Matthew, We are glad to hear that the service department was able to accommodate your needs and you were happy with your experience. Thanks so much for the business!
Great service on my truck
Brought my 2010 f150 in for wiring work because my normal mechanic was booked, and although you guys were busy as well, Alex in service was able to get me right in, even offering to provide me with a ride to work if my truck wasn’t done in time. My truck was done in less than 2 hours and the problem was solved. Very pleased with the service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Daniel, Glad to hear that you enjoyed your experience in our service department. Thanks for the business. We hope to work with you again in the future.
So happy with my Ford Edge.
Excellent service! Frank Donato was great to work with. Love my Edge!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maria, Glad to hear you were happy with your experience at our store with Frank. Thanks for your business!
Happy customer
Very happy with all the attention that the service department did to take care of the needs of our car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, Thanks for the feedback. We are happy to hear that you enjoyed your experience in our service department!
Always Friendly at Davidson Ford!
I brought my 2015 Ford Fusion for a recall and an oil change. The staff was very accommodating and was done with my car in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, Glad to hear your enjoyed your service experience. Thanks so much for your business!
GOOD WORK
WORK WAS DONE IN A SPEEDY MANER AND DONE VERY WELL
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donald, We are glad to hear that you were happy with the work done in our service department. Thanks for the feedback and the business!
