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Davidson Ford of Watertown

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (273 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Davidson Ford of Watertown from DealerRater.

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Very convenient

I was in and out in a very short time...and the staff is wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lora, We are glad to hear that you were happy with your experience in our service department. Thanks for the business and the feedback!

service call

Everyone was very friendly and considerate. I was there for inspection and oil change only but had a longer than expected wait time due to a complex problem with the vehicle scheduled before mine, and I was kept fully informed as to the reason for the delay and every consideration was taken for everyone's comfort, including periodic updates on the status of the service. It was a very satisfactory experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jane, Thanks so much for the feedback! We are glad to hear that you were happy with your experience and look forward to working with you again in the future!

Best Dealership in Northern NY

Great customer care!! We?ll keep coming back for all our cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Donald, We are glad to hear that you were happy with your experience at our store. Thanks for the feedback and your business!

Davidson

You guys are always extremely helpful. Always a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Brian, Thanks for the feedback! Glad to hear you had a good experience. We hope to work with you again in the future!

New Tires

Had my tires replaced, and they kept in touch with me during the whole process and provided shuttle with no problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi E.V, Glad to hear that you were happy with your experience in our service department. Thanks for the business. We hope you're enjoying the new tires!

Car starter install and f 150 lease

Got a car starter installed. It was so quick, I could have just relaxed in the lounge. Very well detailed on explanation of use.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, Thanks for the feedback! We are glad to hear that you were happy with your experience in our service department. Thanks for the business and we hope you enjoy the new car starter!

Customer service

Great service!! We know we can leave our car there to get fixed and come back to it with no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Angela, So glad to hear that you are happy with your service! We appreciate your business and look forward to helping you in the future!

Ford Explorer purchase and service

The service work, installation of tow hitch, went well. Although I haven't yet used the hitch, I assume it will be satisfactory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark, Thanks so much for the feedback! We are glad to hear you were happy with your experience and hope you enjoy the new hitch!

Customer service

My service was excellent they did everything I asked them to check out. Customer service very friendly and courteous. I would recommend my family and friends to go to Davidson?s Ford dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Chris, Glad to hear you were happy with our customer service! Thanks so much for the business. We look forward to working with you again.

Car being repaired

Thank you! very satisfied. Job done ahead of time and listened to my concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Katrina, We are glad you were happy with the turn around time in our service department. Thanks so much for the feedback and yours business!