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Lithia Nissan Of Eugene

(532 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 6 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Inventory

See all 10 vehicles from this dealership.

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Reviews

(532 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Nissan Of Eugene from DealerRater.

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The service department did an excellent job.

The service department did an excellent job. Aaron, the service writer, was very professional and courteous. He kept us informed on the progress of the repairs and sought out all options for the work. Thank you for the job well done.

The service department did an excellent job.

The service department did an excellent job. Aaron, the service writer, was very professional and courteous. He kept us informed on the progress of the repairs and sought out all options for the work. Thank you for the job well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Daniel, Thank you for sharing your feedback about Aaron and the team! Thank you for choosing Lithia Nissan of Eugene; we hope to see you again in the future!

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Every time I reach out to Lithia the staff is friendly

Every time I reach out to Lithia the staff is friendly and helpful. They always address me with my name and truly listen to my issue and resolve it. I would recommend the service department to anyone. They do a great job.

Every time I reach out to Lithia the staff is friendly

Every time I reach out to Lithia the staff is friendly and helpful. They always address me with my name and truly listen to my issue and resolve it. I would recommend the service department to anyone. They do a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Doris, Thank you for your feedback and recommendation of Lithia Nissan of Eugene! We are excited to read that our team listens, assists, and resolves your needs successfully. See you next time!

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Lithia is at the top of our list of great car

Lithia is at the top of our list of great car dealerships. We have the highest respect for their sales and service. Geo always provides the highest quality of customer service in arranging for the service of our vehicle. Even waiting for our car is a pleasant experience with accommodations of the highest level. We highly recommend Lithia to all. Ray J., Consumer Arbitrator

Lithia is at the top of our list of great car

Lithia is at the top of our list of great car dealerships. We have the highest respect for their sales and service. Geo always provides the highest quality of customer service in arranging for the service of our vehicle. Even waiting for our car is a pleasant experience with accommodations of the highest level. We highly recommend Lithia to all. Ray J., Consumer Arbitrator

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ray, Thank you for sharing your phenomenal experience with Geo and the team! Your business is appreciated by all of us at Lithia Nissan of Eugene. We look forward to serving you again!

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The staff was friendly, informative, and helpful.

The staff was friendly, informative, and helpful. Their time line for the work being completed was accurate.

The staff was friendly, informative, and helpful.

The staff was friendly, informative, and helpful. Their time line for the work being completed was accurate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charles, thank you so much for taking the time to share your feedback with us! We really appreciate your business at Lithia Nissan of Eugene and we hope to see you again soon!

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The Salesman was very determined to make me the best deal

The Salesman was very determined to make me the best deal and one of my best experiences at a dealership

The Salesman was very determined to make me the best deal

The Salesman was very determined to make me the best deal and one of my best experiences at a dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Wayne, We're glad our team provided a top-notch experience at Lithia Nissan of Eugene. We hope you love your new ride!

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Great service!

Great service! I am always pleased with the work done on my car where having it serviced. They are always professional, courteous and work is done in a timely manner.

Great service!

Great service! I am always pleased with the work done on my car where having it serviced. They are always professional, courteous and work is done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Patricia, Thank you for choosing Lithia Nissan of Eugene and for sharing your positive experience. It means a lot to our team. We look forward to assisting you again in the future! Safe travels!

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Good service but $190 per hour to just check the fluids

Good service but $190 per hour to just check the fluids and look for leaks is a lot!

Good service but $190 per hour to just check the fluids

Good service but $190 per hour to just check the fluids and look for leaks is a lot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John, Thank you for taking the time to share your service visit with us at Lithia Nissan of Eugene. We appreciate the feedback regarding pricing as we strive to stay competitive in today's market. We hope to serve you again in the future!

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Lithia Nissan gave my car an oil change and ended up

Lithia Nissan gave my car an oil change and ended up fixing all kinds of problems at NO cost. My car has not driven this well in years! I am very grateful to the entire team.

Lithia Nissan gave my car an oil change and ended up

Lithia Nissan gave my car an oil change and ended up fixing all kinds of problems at NO cost. My car has not driven this well in years! I am very grateful to the entire team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tandi, We are so grateful you trusted our team with your vehicle! We were more than happy to assist you with your repairs and are glad to hear it's running better than before. Thank you for choosing Lithia Nissan of Eugene and for sharing your support. See you next time!

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I purchased a 2018 Honda Ridgeline a month ago.

I purchased a 2018 Honda Ridgeline a month ago. We negotiated a good price in the vehicle. They brought the sway bar function up to new. I also got a great interest rate through their recommendation.

I purchased a 2018 Honda Ridgeline a month ago.

I purchased a 2018 Honda Ridgeline a month ago. We negotiated a good price in the vehicle. They brought the sway bar function up to new. I also got a great interest rate through their recommendation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Ken, Thank you for sharing your feedback about your recent car-buying experience here at Lithia Nissan of Eugene! It means a lot that you secured a fair deal and fantastic financing! We wish you safe travels in your new-to-you 2018 Honda Ridgeline!

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Good communication.

Good communication. I've had Nissan's for over 30yr's and the service dept. has always been superb!

Good communication.

Good communication. I've had Nissan's for over 30yr's and the service dept. has always been superb!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Kay, We aim for stellar service and clear communications when it comes to our customers and their vehicle's needs. Thank you for taking the time to share your feedback with us at Lithia Nissan of Eugene. See you next time!

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