Reviews
Gio &service team were great.
Gio &service team were great. I arrived expecting the usual Uber ride home. There was no alert that this assist was no longer available when I scheduled. Most inconvenient!
Gio &service team were great.
Gio &service team were great. I arrived expecting the usual Uber ride home. There was no alert that this assist was no longer available when I scheduled. Most inconvenient!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback. We're glad Gio and the service team provided excellent assistance, but we apologize for any inconvenience regarding transportation options. We'll take this into consideration for the future. We hope to serve you again at Lithia Nissan of Eugene! Safe travels, Peggy!
Lithia Nissan service my new truck for an oil change
Lithia Nissan service my new truck for an oil change these are great job. The service technician was great.
Lithia Nissan service my new truck for an oil change
Lithia Nissan service my new truck for an oil change these are great job. The service technician was great.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry, We're glad to know you had a great experience with our service team at Lithia Nissan of Eugene. We look forward to seeing you again! Safe travels!
We purchased our van in 2017 or so and we chose the
We purchased our van in 2017 or so and we chose the lifetime oil changes and we’re still using them in 2025. The service team went above and beyond for us. This last time we came in for an oil change They helped secure my bumper that was dragging on the cement. Another time they got us some used tires when ours were low. Even though I have a bunch of kids with me a lot of times, the staff has never given me a snobby nose look for having children. It’s easier to set an appointment and get in the kids like coming and eating the popcorn out of the lobby while we wait. It looks like Lithia is glad to have customers for years to come.
We purchased our van in 2017 or so and we chose the
We purchased our van in 2017 or so and we chose the lifetime oil changes and we’re still using them in 2025. The service team went above and beyond for us. This last time we came in for an oil change They helped secure my bumper that was dragging on the cement. Another time they got us some used tires when ours were low. Even though I have a bunch of kids with me a lot of times, the staff has never given me a snobby nose look for having children. It’s easier to set an appointment and get in the kids like coming and eating the popcorn out of the lobby while we wait. It looks like Lithia is glad to have customers for years to come.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Josh, We truly value your loyalty and your kind words about our exceptional service team. It's great to know that you and your kids feel welcome and well taken care of during visits. See you next time at Lithia Nissan of Eugene!
They did a good job as usual.
They did a good job as usual. Will see them again real soon with my other vehicle.
They did a good job as usual.
They did a good job as usual. Will see them again real soon with my other vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind review, CJ! We appreciate your business at Lithia Nissan of Eugene. We are here to keep your vehicles running smoothly for years to come. See you soon!
Very polite with no pressure to the sale.
Very polite with no pressure to the sale. A much more relaxed environment then most dealerships. Willing to go into detail on any questions.
Very polite with no pressure to the sale.
Very polite with no pressure to the sale. A much more relaxed environment then most dealerships. Willing to go into detail on any questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic you felt comfortable and informed with us at Lithia Nissan of Eugene! We loved having you as a customer. Safe travels!
These guys do a great job maintaining our 2017 Armada
These guys do a great job maintaining our 2017 Armada Unlimited. We take our Armada there because we have lifetime free oil changes because we bought the car there from them. We drop it off and soon the mechanics text videos of current and near future service needs and let you decide in the text which you accept and which you decline by checking a box. They measure your brake pad thicknesses and give you a timeline of future replacement. We’ve been servicing this car there for 8 years now and the car runs great! The people here are friendly and professional. We love this dealership. Thank you Lithia for taking care of us! Rich Wolf
These guys do a great job maintaining our 2017 Armada
These guys do a great job maintaining our 2017 Armada Unlimited. We take our Armada there because we have lifetime free oil changes because we bought the car there from them. We drop it off and soon the mechanics text videos of current and near future service needs and let you decide in the text which you accept and which you decline by checking a box. They measure your brake pad thicknesses and give you a timeline of future replacement. We’ve been servicing this car there for 8 years now and the car runs great! The people here are friendly and professional. We love this dealership. Thank you Lithia for taking care of us! Rich Wolf
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rich, Thank you for the glowing review and for choosing Lithia Nissan of Eugene for the past 8 years! We're thrilled to hear you're satisfied with our service. We appreciate your loyalty and look forward to keeping your Armada running smoothly for many years to come!
The service department diagnosed and repaired the issue,
The service department diagnosed and repaired the issue, and the service advisor Gio provided good communication of the progress
The service department diagnosed and repaired the issue,
The service department diagnosed and repaired the issue, and the service advisor Gio provided good communication of the progress
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jim, Cheers to the 5-stars! We’re pleased Gio kept you informed and that everything was fixed smoothly. Thank you for choosing Lithia Nissan of Eugene!
I found Oz to be very patient and helpful sales
I found Oz to be very patient and helpful sales representative. My experience was smooth, and I would Recommend Your dealership to a friend without hesitation. Thank you for being there.
I found Oz to be very patient and helpful sales
I found Oz to be very patient and helpful sales representative. My experience was smooth, and I would Recommend Your dealership to a friend without hesitation. Thank you for being there.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John, Wow! Feedback like this truly makes our day. What a great Monday! We hope you are enjoying your new vehicle and thank you for choosing Lithia Nissan of Eugene!
I appreciate that I am treated kindly, and Gio treats me
I appreciate that I am treated kindly, and Gio treats me like family. The only thing that I did not like, after all the years that I have done business with this dealership, were the prices. I understand tariffs and inflation have caused prices to rise. I hope later years the prices can go down. Thanks!
I appreciate that I am treated kindly, and Gio treats me
I appreciate that I am treated kindly, and Gio treats me like family. The only thing that I did not like, after all the years that I have done business with this dealership, were the prices. I understand tariffs and inflation have caused prices to rise. I hope later years the prices can go down. Thanks!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, we're pleased to hear that Gio made you feel like family, though we understand your concern about pricing. Thank you for your continued trust in Lithia Nissan of Eugene, and we hope to offer more competitive pricing in the future! Safe travels.
They were quick and saved me money.
They were quick and saved me money. Refer people frequently. Thank you for great service!
They were quick and saved me money.
They were quick and saved me money. Refer people frequently. Thank you for great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Deborah! Thank you for the kind review and for your support of Lithia Nissan of Eugene. We look forward to taking care of your future service needs!