Skip to main content

Owatonna Motor Company

(1,132 reviews)
Visit Owatonna Motor Company
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–4:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (888) 337-6231 (888) 337-6231
Used (888) 337-6195 (888) 337-6195
Service (507) 573-5592 (507) 573-5592

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Owatonna Motor Company from DealerRater.

Want to share your experience with this dealership?

Write a review

All personnel were Awesome, courteous and professional.

All personnel were Awesome, courteous and professional. Jos was to take about an hour but finished early plus did a review of thinks that could or should be done. No pressure sales either

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I took my work truck in and they got it fixed up and back

I took my work truck in and they got it fixed up and back on the road. They even took the time to inspect and correct some unknown issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were very kind to me when my husband passed away I

They were very kind to me when my husband passed away I will always remember that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice people, pace of work by those doing the oil change

Nice people, pace of work by those doing the oil change was very very slow

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Super fast very friendly and professional!

Super fast very friendly and professional! I would recommend Owatonna Ford to anyone. An overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very impressed with all the guys I talked with

I was very impressed with all the guys I talked with during our purchase. Brandon did a great job staying in communication with me and keeping me aware of programs. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Spencer sornson does an excellent job taking care of

Spencer sornson does an excellent job taking care of customers love the experience be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had to bring my van in because the starter went out,

I had to bring my van in because the starter went out, Christy in the shop was so understanding and helpful, I could not have asked for a better reception or understanding. Also when she got the manager to talk to me he showed so much compassion for my situation and helped my family with the bill. Between the two of them, they brought me to tears of gratitude. Thank you so much for all you did yesterday, I will pay this forward when able.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

i trust the diagnostics of the service dept.

i trust the diagnostics of the service dept. they do not 'guess' or try to convince you to buy expensive parts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The folks I dealt with were knowledgeable and patient.

The folks I dealt with were knowledgeable and patient. A very helpful group. I was some distance away from the dealership and they made accommodations for my situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.