Einspahr Auto Plaza

On time. Work appears to make a difference. Breakroom could be improved on. Everyone was polite. No feedback. Will continue to use this facility in the future.

I just had a 35K oil change and service at Einsphar Motors. During the service they reviewed the system for codes and installed an update on the rear facing camera. The image is now clearer and their is a new guide line in reverse. I am highly likely to continue to use a certified dealership for my routine maintenance and service.

Ford had delayed shipping a part for my 2025 Explorer by 5 weeks. That does not include the wait time to get the problem diagnosed. Einspahr service arranged for the repair quickly after the part arrived. The normal wait is 7-14 days for repair appointments.

Great as always. Had great service with buying this car and with all repairs/maintenance.

Visited several times. Just could not work out a deal. Very nice people to work with.

If I could leave a zero I would. I recently had a very disappointing experience with Einspahr Auto Plaza in Brookings, SD. I purchased what I believed to be a brand new vehicle, only to discover later that there was a plug put in one of the tires. This is something that should have been disclosed upfront, as it significantly affects the integrity and safety of the vehicle. When I contacted the dealership to address this issue, I was met with a complete lack of professionalism. The staff I spoke with were dismissive and unhelpful, showing no concern for the fact that I had been sold a compromised vehicle. Their customer service was the worst I have ever encountered, and they made no effort to rectify the situation or offer any form of compensation. This experience has left me extremely frustrated and dissatisfied. Buying a new car is a significant investment, and I expected a much higher level of transparency and service. I would strongly advise anyone considering purchasing a vehicle from Einspahr Auto Plaza to think twice. Their lack of honesty and poor customer service are simply unacceptable.

They are very helpful when I purchased my new Ford the salesman after the purchase showed us how to use all what the new Ford had to offer

Dealership, (Payton) was easy to work with, truck was ready when promised. I would purchase there again.

Listened to what I wanted. Reached out to find the vehicle and brought it in to the dealership. After purchasing, went through the different items on the dash, steering wheel, etc. More than willing to help me with my stopping in if I get stuck figuring something out. And, oh yes, the salesman called me three days later to see how all was going.

Treated us like long time friends. Great people to work with!!!! Repeat customer here now!!