Wegner Auto Co

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1 lifetime reviews.

  • 1.0 out of 5
    October 3, 2014

    I have had nothing but poor experiences with Wegner Auto since I moved to town... When I first moved to town I attempted to have my Buick serviced at Wegner... but had issues with simple tasks such as tire rotations and repeated issues with TPS (tire pressure sensors) that were not properly reset after service. I also purchased a new Jeep through Wegner which was done so only based upon price. When ordering we were told that it would take approximately 6-8 weeks (safe estimate and we were told that the vehicle usually comes in sooner). The process took 10 1/2 weeks and we were told by the dealer that there was no way of tracking our new vehicle (Don Gordon quoted multiple estimated delivery dates which turned out to be a smoke and mirror show). I have also attempted to get service completed on our new vehicle at Wegner. I needed an oil change that I was willing to drop my vehicle off for the day but was told by the "quick lube" that the service could not be completed and to check with the service department. At the service department I was again told that if I dropped my vehicle off for the day they would not be able to complete the service. I have also brought the new Jeep in for a vibration in the steering column but the service department was unable to find the problem during a test drive. I asked if a mechanic was available to ride with me so that I could show them the problem but was told that there was no one available. The problem is embarrassing in our new vehicle... the issue has been present since about 300 miles and friends that ride in our new vehicle always ask what the noise is. Unfortunately for people who live in Pierre, SD, Wegner Auto is the only source for GMC, Buick, Jeep, and Nissan in the area. The next nearest dealer is approximately 150 miles... please take the time and go elsewhere!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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