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Jan Busse Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jan Busse Ford from DealerRater.

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Worked with Harlan, he was very accommodating to my situation. Seemed straightforward and honest. I didn't feel as if I was getting swindled or pressured. Definitely recommend.

Worked with Harlan, he was very accommodating to my situation. Seemed straightforward and honest. I didn't feel as if I was getting swindled or pressured. Definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jesse was great. I received HD video and precise photos of every single thing I requested. He made sure I was aware of all of the imperfections before I traveled 1,100 miles to be surprised. Top notch service.

Jesse was great. I received HD video and precise photos of every single thing I requested. He made sure I was aware of all of the imperfections before I traveled 1,100 miles to be surprised. Top notch service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I found exactly the car we wanted using Cars.com, and we contacted the dealership to inquire about it. Jesse was great to work with, and he met me halfway from Denver in Nebraska to make the deal. It was a good buying experience. :)

I found exactly the car we wanted using Cars.com, and we contacted the dealership to inquire about it. Jesse was great to work with, and he met me halfway from Denver in Nebraska to make the deal. It was a good buying experience. :)

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst vehicle purchase I have ever made. They assured me that it was mechanically sound. So far, the water pump, both A/C compressors, fuel sending unit, and head gasket are shot. This has cost me thousands of dollars in repairs to make it functional. I made many calls and emails to them and got no response. Avoid this dealership like the plague.

Worst vehicle purchase I have ever made. They assured me that it was mechanically sound. So far, the water pump, both A/C compressors, fuel sending unit, and head gasket are shot. This has cost me thousands of dollars in repairs to make it functional. I made many calls and emails to them and got no response. Avoid this dealership like the plague.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience ever!!! I talked to Jesse phone and then met with Harlan when I was there. I was literally there for 30 minutes and everything was done. I will be back for my next deal!!! Worth the drive!

Best experience ever!!! I talked to Jesse phone and then met with Harlan when I was there. I was literally there for 30 minutes and everything was done. I will be back for my next deal!!! Worth the drive!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much! We're proud to have made your experience a good one. Welcome to the JB FORD family.

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