Apple Ford Shakopee

My wife and I were treated very professionally throughout the process of understanding our auto needs, looking at potential cars and each of their strengths, discussing pros and cons, and making the final decision of a specific car. We appreciated how Andy walked us through all aspects of the process: he was very friendly, professional, and caring about finding the best car that fit our needs.

Help from a lot of people. The original contact I had was out for a couple days, so others stepped in to get the deal finalized. Great job!

We have worked with Steffen on our last 3 cars. He is the best! He listens to our wants and needs, and delivers!

Fernando was good to work with. He communicated well and efficiently. Worked with me without pushing me into something I didnt want.

Responsive, caring, and efficient. Excellent variety of choices. Great follow-up. Always great for maintenance in the future.

A positive buying experience. The Sales manager was professional demonstrating industry knowledge and was an advocate for the customer by providing various economical financing options.

Fernando was great to work with. He was friendly and took his time with all my questions.

Fernando was good to work and helped me get the vehicle i was market for.

Not pushy and low pressure was a plus, although it would of been nice to have a more catered personal buying experience based on my wants/needs and communication could be better. I had done my research beforehand and had narrowed it down to a couple options. Worked initially with Kaeli and she was great! The truck I was interested in was not there so she referred me to Marcus at the Shakopee site. The truck interior was not in great condition, especially for the price they were asking. The good thing is they have plenty of inventory, so I worked with Marcus to look at some other options. Found a 2023 that was a way better deal and in great condition. The pros are that they have a lot of options and offer their own warranty and have competitive pricing, still don't know how I feel about the no haggle but they were priced well. I also appreciated Marcus going over all the options in the truck and getting me setup with the ford pass on my phone and apple carplay. Would definitely recommend but always do your research and compare.

Great experience once again ! Stephen answered and helped with all of the questions and concerns