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Bailey Ford of Malone

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bailey Motor Company

I love them! The staff is incredibly helpful and reliable. They work around my schedule and I always leave satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cherise, we're happy you found our staff to be so supportive during your experience here at Bailey Motor Company. Please let us know if there is ever anything else we can do for you! Safe travels!

Bailey ford

I recently went car shopping in Watertown, Ogdensburg, Adams Center, massena and Malone. Bailey Ford was straightforward and gave me the best deal on a new Ford Edge. Their honesty and integrity is unparalleled. Mr. Dumas was my salesman and I couldn’t ask for a better one. His knowledge and friendliness was excellent. Everyone that I interacted with was courteous and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! Thank you again for choosing Bailey Motor Company Ltd, and we hope to see you again soon!

Buyer

Very helpful, got us the price range we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ian, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

Oil change

Great to deal with! I'll purchase another vehicle from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jamie, it is great to read such wonderful comments about your recent experience with us! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

Vehicle shopping

Every time I came into the shop for car maintenance I was always welcomed by my first name over the past 5 years. The saleswoman remembers all of my kids and kept all of my needs in mind while I shopped for a new vehicle. The service is always friendly and a place where they truly take care of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change and tire rotation

Very good service and very friendly technicians. I always get treated very well when I visit Bailey Motor Company. The staff really represent the owner in the best possible way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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owner

excellent service and raport with service staff and sales department, mon ami.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gregory, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Bailey Ford, Malone NY

I have been buying cars from Bailey Ford for many years. They are very easy to deal with, whether it is buying a new or used vehicle, routine maintenance, or vehicle repair. The staff is always friendly, and easy to talk to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Bailey Motor Company Ltd for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

Fords

My wife and I are extremely happy with our new vehicle. The staff was amazing with us but also our children.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Curtis, it's great to hear you and your family are enjoying your new vehicle! If there is anything else we can do to assist you, please let us know! Safe travels!

Certified used

Love my new car! They were very helpful to keep things in my budget and get me everything I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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