Withnell Hyundai

It was a great experience from start to finish. I told them I was looking around and this was my first stop. They understood and I didn't feel any pressure. When I came back with my final decision to go with the SanteFe, Jose was with us all the way to the end!! He was great!!

Met with Scott. He wanted to sell the car. He was enthusiastic about the product. He listened to my needs and matched me up with the right car for those needs. He was very knowledgeable about the product and with a lot of patients explained the features as well as the benefits that I would enjoy with the automobile. After the sale and purchase he took my phone call and re educated me on the points that I missed or did not understand.

I went in looking for a vehicle I could tow behind my motorhome. Was told the vehicle I purchased could be. Guess what? Can't Go into this dealership be prepared to get ripped off.

They were fast and friendly. Also they were more than fair with my trade in value. Our new Tuson is a great value based on features and price. We were pre-approved thru our credit union, but Hyundai had a better interest rate so we went with them.

I received an internet quote on a new Elantra from this dealer. The dealer was agreeing to wave the doc, title, and lic fees and sell me the car at MSRP. Drove over 2 hours to get there and they had already sold the car. OK, i hadn't put any money down on it but they refused to honor the waving of the fees for any other vehicle. Fealt like this was a classic bait and switch and was not happy. Fortunately, Sheppard Motors in Eugene was VERY nice about it and honored the offer and then some. They were very friendly, straight forward and will definitely get my business in the future... But buyer beware if you're going to Whitnell...

Purchased a vehicle there on Sunday the 21st. We drove a long distance and the car had almost an empty tank, we asked to get some gas put in the car, I dont think that should have been a big deal. MY major problem was that the salesman said "it is not our policy to put gas in a used vehicle". So when I was sitting with the finance manager, I explained to him the situation and he made a call to have gas put in. I appreciated that sign of service and freindlyness. When we finished I went to the car and it was still empty. I asked why and I was told "you were told no by the salesman and we considered it a closed issue". That really made me angry. Not to mention that there was only one key as well which we didnt find out until delivery. That probly sounds like a small thing but even Enterprise gives 2 keys, fobs and minimum 1/2 tank of gas. HOWEVER if the personel would have been profesional and explained the situation to me kindly, I would have accepted the situation and left without the feeling I had. To me you can buy a car anywhere, the differance is service and they definatly treated me like as soon as I signed.....get the xxxx out. I will NEVER go back for that reason right there. POOR SERVICE!

The experience was great. Scott was very nice to work with, the auto was clean and presented well at time of sale. Also, the dealer was willing to work with us on the price. I lease on a regular basis and have never done business with this dealer - I would recommend them.

Crystal worked with me via email for several months, kept me in the loop for what I was looking for. She never pressured me and was totally honest and straightforward. The day I finally bought a Tucson she was great to work with. I would absolutely recommend the Withnell Hyundai dealership.

We researched the Hyundai and then went to Withnell based on thier ad. They met every expectation we had and we received wonderful service. The inventory was substantial enough for us to chose the right model and color for us and we were able to drive away in our new car within a couple short hours. We will definately go there again if and when we are in the market for another Hyundai!

I was assisted by Roxie in the service department. She was very thorough and friendly. She had good suggestions for my next service visit. The oil change, tire rotation and multi-point inspection took less than an hour. While we waited, Greg took us on a test drive of the new 2011 Elantra. It is a very nice car. I will definitely return to this dealership!