Reviews
Write a reviewA while back I took my 2012 Chevy Silverado 1500 in for
A while back I took my 2012 Chevy Silverado 1500 in for an inspection. I was told it would not pass because the frame was cracked. I said then I'll take it in and have the frame welded. They looked at me and said. You can't do that it would be on record. Instead of getting a second opinion I took them for their word. They showed me 2 trucks the first one was $800. a Month. Just like the one I had but this one was white. The second one was a over $400.00 so I took this deal but they only gave $2000.00 trade in value. Then they put it on a flat bed it was shipped out. I still have my ven # on my old truck and ran it on the internet a week later. Only to find out they lied to make a sale. The truck was back up for sale for $36,000. So I guess the frame wasn't cracked. I was told by Frenchie himself that there was nothing wrong with the truck. What a joke. Frenchie's did not back their end on getting this pre-owned truck up to standards to pass. They had a temp inspection tag on windshield. Since I have had the truck. I have put in well over $2000. Of repairs. New windshield because it was cracked, new muffler system complete because it had a flex pipe in it. And the A/C compressor was rusted off the mount and just hanging there. Little over $1300.00 later now the A/C works completely. No thanks for Frenchie Reps not going good on replacing any item I a 9.5 year Veteran Disabled of the United States Army. Thanks to another garage NOT Frenchie's who made promises and did good by them and made a Veteran smile.
A while back I took my 2012 Chevy Silverado 1500 in for
A while back I took my 2012 Chevy Silverado 1500 in for an inspection. I was told it would not pass because the frame was cracked. I said then I'll take it in and have the frame welded. They looked at me and said. You can't do that it would be on record. Instead of getting a second opinion I took them for their word. They showed me 2 trucks the first one was $800. a Month. Just like the one I had but this one was white. The second one was a over $400.00 so I took this deal but they only gave $2000.00 trade in value. Then they put it on a flat bed it was shipped out. I still have my ven # on my old truck and ran it on the internet a week later. Only to find out they lied to make a sale. The truck was back up for sale for $36,000. So I guess the frame wasn't cracked. I was told by Frenchie himself that there was nothing wrong with the truck. What a joke. Frenchie's did not back their end on getting this pre-owned truck up to standards to pass. They had a temp inspection tag on windshield. Since I have had the truck. I have put in well over $2000. Of repairs. New windshield because it was cracked, new muffler system complete because it had a flex pipe in it. And the A/C compressor was rusted off the mount and just hanging there. Little over $1300.00 later now the A/C works completely. No thanks for Frenchie Reps not going good on replacing any item I a 9.5 year Veteran Disabled of the United States Army. Thanks to another garage NOT Frenchie's who made promises and did good by them and made a Veteran smile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
I was in for an oil change and asked them to rotate the tires but when I went to pay there wasn?t anything on the bill about tire rotation so I?m guessing they forgot
Service
I was in for an oil change and asked them to rotate the tires but when I went to pay there wasn?t anything on the bill about tire rotation so I?m guessing they forgot
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Suburban
Great service. Friendly staff. All my questions were answered and love my new vehicle.
New Suburban
Great service. Friendly staff. All my questions were answered and love my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Go to Frenchies for great service
Frenchies is a great place to go if you need your vehicle repaired or just serviced. The staff is professional & courteous. We are always treated with the utmost respect and they take great care of our vehicles. I highly recommend them.
Go to Frenchies for great service
Frenchies is a great place to go if you need your vehicle repaired or just serviced. The staff is professional & courteous. We are always treated with the utmost respect and they take great care of our vehicles. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repairs
Parts on back order, but out of frenchies control.
Repairs
Parts on back order, but out of frenchies control.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love the people here
I recommend Frenchie's to everyone. They treat you like family and are so honest.
Love the people here
I recommend Frenchie's to everyone. They treat you like family and are so honest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great transaction at Frenchies Chevy!
Nothing beats Frenchies Chevy, love every aspect of there dealership. Service, sales and collision.
Great transaction at Frenchies Chevy!
Nothing beats Frenchies Chevy, love every aspect of there dealership. Service, sales and collision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchaser
Great people in the right places to assist in every step.
Purchaser
Great people in the right places to assist in every step.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words, Hassan. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best regards, Frenchie's Chevrolet Inc. Team
Customer service
Did not have good service at all. I bought a new trax a week ago had to go in and get my rotors changed out because they were rusted! I would think they would fix that issue in the beginning before I bought the trax. Second thing, I had to sit there for 4 hours for them to work on and then they decide to come out and tell me it?s going to be another 2 hours . They knew how long this was going to take they should have gave me a vehicle to use so I did not have to sit there that long . Customer service was horrible ! I will not recommend any one to go !!
Customer service
Did not have good service at all. I bought a new trax a week ago had to go in and get my rotors changed out because they were rusted! I would think they would fix that issue in the beginning before I bought the trax. Second thing, I had to sit there for 4 hours for them to work on and then they decide to come out and tell me it?s going to be another 2 hours . They knew how long this was going to take they should have gave me a vehicle to use so I did not have to sit there that long . Customer service was horrible ! I will not recommend any one to go !!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. We strive for 100% customer satisfaction and we're sorry to hear that your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Frenchie's Chevrolet Inc. Team
Thank You Sean
I just purchased a new cruze off of Sean McNamara. He kept in touch with me and kept me informed throughout the whole buying experiance. I will be going back for my next Chevy!!!!!
Thank You Sean
I just purchased a new cruze off of Sean McNamara. He kept in touch with me and kept me informed throughout the whole buying experiance. I will be going back for my next Chevy!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
