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Royal Moore Subaru

(4,274 reviews)
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 466-2449 (877) 466-2449
Used (877) 258-2957 (877) 258-2957
Service (866) 294-1861 (866) 294-1861

Reviews

(4,274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Moore Subaru from DealerRater.

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Everyone was super professional and kind.

Everyone was super professional and kind. I had a great experience getting my first new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Royal Moore's service after the sale is impressive.

Royal Moore's service after the sale is impressive. They truly care about their customers. They are eager to help with any questions I might have about my new Subaru.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, what a great review. THANK YOU!! We appreciate hearing about your experience with the Subaru team.

It was really great to work with Luis and everyone in

It was really great to work with Luis and everyone in worked with during the trade up process. Luis was very helpful in clarifying any questions I had when it came to the vehicle, accessories, and package deals.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your wonderful feedback and rating mean a lot to us.

Royal Moore Subaru provides consistently professional

Royal Moore Subaru provides consistently professional service. I appreciate being kept in touch with what is happening with my Subaru via text message so I know what progress is being made and when it will be finished. It's nice knowing that they are factory trained technicians and that they use factory parts.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Tad, thank you for sharing about your experience with Sacramento!

Very kind and friendly.

Very kind and friendly. Actually got to know the people I was working with. Very real and personal, not just people doing what they are required to do for their job. Appreciate everyone for taking care of me. Especially being a first time car buyer. I appreciate every one I was in contact with, thank you for the experience and have already referred 3 people to you guys for getting a car! Thank you royal moore Subaru!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to see that the Subaru team took such great care of you! Word of mouth is very important and we are appreciative of your referrals. Keep them coming! ;-)

Very welcoming people, they make sure you have everything

Very welcoming people, they make sure you have everything you need. Did most of the work over the phone and it went very smooth!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing about your purchase!

Logan was fun and very helpful!

Logan was fun and very helpful! Great service on my forester with oil change and a new filter!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that Logan provided you with such an amazing experience during your service visit~!

Great customer service and Friendly associates, was able

Great customer service and Friendly associates, was able to find great car here with trade in and financing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write something about your experience with us.

We have bought 3 vehicles from this dealership and have

We have bought 3 vehicles from this dealership and have had an overall great experience here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much! We're here for you when you're ready for car #4!

They must be doing something right as this is the third

They must be doing something right as this is the third car I have purchased here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad that we were able to go above and beyond your expectations three times now!