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Archie Cochrane Ford

(916 reviews)
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Archie Cochrane Ford from DealerRater.

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Yes, I enjoyed working with Kent.

Yes, I enjoyed working with Kent. I’ve bought two other two other vehicles with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

On the good side, our salesman was very knowledgeable,

On the good side, our salesman was very knowledgeable, helpful, and low-pressure during the buying process. We test-drove two different RAM pick-ups (one Classic and one not). He highlighted the differences for us. He gave us information on the history of the used RAM 1500 we were most interested in. We got a fair value on the Tacoma we traded in, which they sold for a fair price. They also tried to track down a second key and manual from the previous owner for us. Unfortunately, they weren't successful. The meh part was tied to the amount of it took to make the purchase once we had decided on the 2019 RAM. We were there for 4 hours from the time we brought our trade-in to them until we walked out the door with our 2019 RAM. This seems a bit long since we paid cash, but unfortunately also seems to be the norm when buying from a dealer, as we had a similar experience with a different dealership earlier in the year. Once we got the vehicle home, we discovered that the front camera didn't work. Apparently, that isn't part of the 139-point inspection. We seem to be on our own for getting the front camera fixed and acquiring a second key and manual. This is a bit disappointing, given what we paid for the pick-up. Other than that, we are happy with our new truck and looking forward to pulling our trailer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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On the good side, our salesman was very knowledgeable,

On the good side, our salesman was very knowledgeable, helpful, and low-pressure during the buying process. We test-drove two different RAM pick-ups (one Classic and one not). He highlighted the differences for us. He gave us information on the history of the used RAM 1500 we were most interested in. We got a fair value on the Tacoma we traded in, which they sold for a fair price. They also tried to track down a second key and manual from the previous owner for us. Unfortunately, they weren't successful. The meh part was tied to the amount of it took to make the purchase once we had decided on the 2019 RAM. We were there for 4 hours from the time we brought our trade-in to them until we walked out the door with our 2019 RAM. This seems a bit long since we paid cash, but unfortunately also seems to be the norm when buying from a dealer, as we had a similar experience with a different dealership earlier in the year. Once we got the vehicle home, we discovered that the front camera didn't work. Apparently, that isn't part of the 139-point inspection. We seem to be on our own for getting the front camera fixed and acquiring a second key and manual. This is a bit disappointing, given what we paid for the pick-up. Other than that, we are happy with our new truck and looking forward to pulling our trailer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I went in with an idea of the truck I wanted.

I went in with an idea of the truck I wanted. Zack was super cool wolalked the lot with us in the cold to find the perfect F150 king ranch. The whole process was pressure free and I got an amazing deal. I will definitely shop with AC ford for all my future purchases. They went above and beyond to get me in the price range and really close to the interest rate I was looking for. I even got a fantastic warranty. I give you guys 5 stars keep up the great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Deangelo, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

The service department was great.

The service department was great. While I was there I was asking about a flatbed truck that was not in inventory. The salesman looked and said none were available. When I asked about ordering one he said it would take 6 months to get and didn't seem too interested in taking our conversation any further.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, I would like to get some more details about your experience with us. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to our General Sales Manager, Mike Weiland, at 406 -651-3938 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

We had a great experience with Archie Cochrane.

We had a great experience with Archie Cochrane. Bought two pickups in two weeks from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

When I finally found the vehicle I had been looking for,

When I finally found the vehicle I had been looking for, Dominick Cusato answered all my questions and my sons questions. He helped me through the process of buying the car for the best deal possible. Everyone was very nice to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Greg was extremely helpful, fast, and fun to work with

Greg was extremely helpful, fast, and fun to work with throughout the process of trading in my truck for a new Raptor. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Kent was an awesome person to deal with.

Kent was an awesome person to deal with. He went over all details thoroughly and made buying easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Super easy process.

Super easy process. Archie had the vehicle I wanted at a fair price. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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