Reviews
Janet was amazing and wonderful sales woman. She actually listened to my needs and wants especially for my family and I. Grateful for her knowledge and support in choosing a family vehicle will be referring my family and friends to her at speck motors.
Janet was amazing and wonderful sales woman. She actually listened to my needs and wants especially for my family and I. Grateful for her knowledge and support in choosing a family vehicle will be referring my family and friends to her at speck motors.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your kind words. We’re delighted Janet guided you to the perfect used Buick Encore GX for your family. We look forward to welcoming your friends and family soon.
I had a Great experience With Janet made the process soo simple and easy for myslef and kids, Janet was very hellpful and made sure we were good at all times
I had a Great experience With Janet made the process soo simple and easy for myslef and kids, Janet was very hellpful and made sure we were good at all times
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re delighted that purchasing your used Jeep Grand Cherokee was easy for you and your kids. It’s great to hear our team provided attentive support every step of the way. Thank you for sharing your feedback.
Janet was amazing! She made it an easy process for me and she even brought the 2024 Kia Carnival all the way to my house an hour away! Thank you so much Janet for everything!
Janet was amazing! She made it an easy process for me and she even brought the 2024 Kia Carnival all the way to my house an hour away! Thank you so much Janet for everything!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with our team delivering your 2024 Kia Carnival to your home. We’re thrilled the process was easy and convenient for you. Thanks again for choosing us for your used Carnival purchase.
I couldn’t be happier with my experience at Speck Motors. George went above and beyond to make sure everything went smoothly. He was honest, easy to talk to, and always available to answer questions. It’s clear that he truly cares about his customers.
I couldn’t be happier with my experience at Speck Motors. George went above and beyond to make sure everything went smoothly. He was honest, easy to talk to, and always available to answer questions. It’s clear that he truly cares about his customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re thrilled that our team’s honest and open communication made your Chevrolet 210 purchase go smoothly. Thank you for your kind feedback and we look forward to assisting you again.
Had a great experience at Speck motors in Sunnyside with the help of George Leyva. Definitely recommend asking for George he will answer all your questions and make everything smooth and easy!
Had a great experience at Speck motors in Sunnyside with the help of George Leyva. Definitely recommend asking for George he will answer all your questions and make everything smooth and easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
It’s fantastic to hear that all your questions were answered and the process was smooth and easy. Thank you for recommending our team, and we look forward to serving you again soon.
Janet has been exceptional with everything we've needed to grateful for knowledge and personable customer service
Janet has been exceptional with everything we've needed to grateful for knowledge and personable customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience. We’re pleased to hear our team’s expertise and warm approach helped support your purchase of the new Nissan Versa. We appreciate your feedback and look forward to assisting you again.
Please avoid this dealership, they will do nothing but screw you over by selling you someone else’s problems and charging you for it!
Please avoid this dealership, they will do nothing but screw you over by selling you someone else’s problems and charging you for it!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Learn from our mistake with their 2021 team. Their letter offering to purchase the car we purchased and serviced here locally brand new 6 years ago wasted a lot of our time. Their hand addressed letter arrived stating $5,691 would be offered for our '2014 Spark LT1 with 89k miles. We called to check out their details; we shared the car details from our craigslist ad with pics and car fax report, asking $6,500 (including set of top of the line snow tires, lightly used). We called again to be assured there were no tricks to their offer. We drove an hour after work to deliver the car, and then we were expected to take their price reduction of 12.5% to "detail" the car?! Nope!
Learn from our mistake with their 2021 team. Their letter offering to purchase the car we purchased and serviced here locally brand new 6 years ago wasted a lot of our time. Their hand addressed letter arrived stating $5,691 would be offered for our '2014 Spark LT1 with 89k miles. We called to check out their details; we shared the car details from our craigslist ad with pics and car fax report, asking $6,500 (including set of top of the line snow tires, lightly used). We called again to be assured there were no tricks to their offer. We drove an hour after work to deliver the car, and then we were expected to take their price reduction of 12.5% to "detail" the car?! Nope!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
If you need a new car ask for Ricky his great I had the best experience Ricky did every thing he said he would. I would totally recommend this place. Keep up the good work Ricky and may God bless. Thank you for treating me and my family with respect and helping us out. Thank you
If you need a new car ask for Ricky his great I had the best experience Ricky did every thing he said he would. I would totally recommend this place. Keep up the good work Ricky and may God bless. Thank you for treating me and my family with respect and helping us out. Thank you
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to know that Ricky was able to exceed your expectations and really help you out! Thank you so much for the feedback and the kind words about Ricky. Have a wonderful day!
Our 2017 Ram 2500 6.7L Cummins had a "Low DEF" light come on. I verified this code prior to taking it to Speck at a local Autozone. To be specific, the code in question was P203F (Low DEF). Having confirmed this, we took our Ram into Speck for diagnosis into why the code was not resetting. We received a call from Angel, the service manager, who informed us they had also discovered a P207F (DEF quality code) and the cause was contaminated DEF in our truck's DEF tank. We had just filled up the tank prior to receiving the original code (P203F) and while the DEF gauge was registering as 100% full, the check engine code was still on. Angel informed us, due to the contamination in our DEF the $2400 repair would not be covered under warranty. I was informed the mechanic had pulled a sample from our truck and it registered as 34%. According to American Petroleum Institute, 34% concentration of urea is still within specifications; however, Speck advised it was of their opinion the DEF was contaminated and it would not be covered. I contacted the local fueling station and got in touch with the fuel company. A sample was pulled from the DEF bulk tank and a sample from my truck, at my own request. Both samples were sent off to a Pilot J lab and returned with results showing zero contaminants or any reason to warrant the code being thrown. This information was provided to both Speck and FCA Corporate who both continued to deny the repair under warranty. This all took place over the course of two weeks, during which we were denied a rental and so were out of our truck for the entire duration. I finally instructed the dealership to clean out the tank and pump with distilled water, reinstall, and I'd deal with the issue myself. After picking the truck back up, I provided my own DEF and the codes cleared themselves. I put in 105+ miles after picking it up and have not seen the code return. At no time did Speck change their diagnosis of the truck and at the time of pickup, had me sign an acknowledgement I was refusing the repair. The quoted repair was for a part which did not require any fix. The diagnosis was not a diagnosis at all -- it was simply looking at the first possible cause for the code (P207F) and shoving that down my throat. When presented with information which showed the original diagnosis was not legitimate, Speck did not look into any other causes for the code and again indicated I needed to replace the pump. What is the point in having a warranty when the dealership and corporate turn a blind eye to legitimate information, simply to deny the repair in order to turn a profit. Based on this experience, I agree with the notion dealerships employee salesmen (service writes) and parts changers (mechanics). The notion of repairing vehicles is out the window. In closing, the DEF pump they quoted cost $1,750. Interestingly enough, I could source the same MOPAR DEF pump from Athens Dodge for $1,190 shipped. Of course, there turned out to be nothing wrong with the pump in the first place, but still -- if you need service, save yourself a headache and go somewhere else. If you're looking to simply have parts changed out on a whim, go to Speck. - Jonathan
Our 2017 Ram 2500 6.7L Cummins had a "Low DEF" light come on. I verified this code prior to taking it to Speck at a local Autozone. To be specific, the code in question was P203F (Low DEF). Having confirmed this, we took our Ram into Speck for diagnosis into why the code was not resetting. We received a call from Angel, the service manager, who informed us they had also discovered a P207F (DEF quality code) and the cause was contaminated DEF in our truck's DEF tank. We had just filled up the tank prior to receiving the original code (P203F) and while the DEF gauge was registering as 100% full, the check engine code was still on. Angel informed us, due to the contamination in our DEF the $2400 repair would not be covered under warranty. I was informed the mechanic had pulled a sample from our truck and it registered as 34%. According to American Petroleum Institute, 34% concentration of urea is still within specifications; however, Speck advised it was of their opinion the DEF was contaminated and it would not be covered. I contacted the local fueling station and got in touch with the fuel company. A sample was pulled from the DEF bulk tank and a sample from my truck, at my own request. Both samples were sent off to a Pilot J lab and returned with results showing zero contaminants or any reason to warrant the code being thrown. This information was provided to both Speck and FCA Corporate who both continued to deny the repair under warranty. This all took place over the course of two weeks, during which we were denied a rental and so were out of our truck for the entire duration. I finally instructed the dealership to clean out the tank and pump with distilled water, reinstall, and I'd deal with the issue myself. After picking the truck back up, I provided my own DEF and the codes cleared themselves. I put in 105+ miles after picking it up and have not seen the code return. At no time did Speck change their diagnosis of the truck and at the time of pickup, had me sign an acknowledgement I was refusing the repair. The quoted repair was for a part which did not require any fix. The diagnosis was not a diagnosis at all -- it was simply looking at the first possible cause for the code (P207F) and shoving that down my throat. When presented with information which showed the original diagnosis was not legitimate, Speck did not look into any other causes for the code and again indicated I needed to replace the pump. What is the point in having a warranty when the dealership and corporate turn a blind eye to legitimate information, simply to deny the repair in order to turn a profit. Based on this experience, I agree with the notion dealerships employee salesmen (service writes) and parts changers (mechanics). The notion of repairing vehicles is out the window. In closing, the DEF pump they quoted cost $1,750. Interestingly enough, I could source the same MOPAR DEF pump from Athens Dodge for $1,190 shipped. Of course, there turned out to be nothing wrong with the pump in the first place, but still -- if you need service, save yourself a headache and go somewhere else. If you're looking to simply have parts changed out on a whim, go to Speck. - Jonathan
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair