Nyhus Chevrolet

It was good as always as we were getting the service done on a It was good.as always doing the service on a Saturday morning who does that, not many places anymore. saturday

Knowledgeable staff, get the job done right the first time, can get appointments in a very reasonable time -always friendly

Friendly staff, knowledgeable and honest, I love the atmosphere there.

Rude service. They charged me $300 to replace a part and won't follow up after it stops working a few weeks later. I wouldn't recommend anyone going here for servicing a vehicle.

Rude service. They charged me $300 to replace a part and won't follow up after it stops working a few weeks later. I wouldn't recommend anyone going here for servicing a vehicle.

Service is always the best. I have purchased many vehicles at this dealership. They are very honest with any deals I have had with them.

Mike, our salesperson, went above and beyond to get the exact truck I wanted. Thank you for your great customer service. When it is time for me to buy another vehicle, we will come back to your dealership.

Nyhus was by far the best and easiest dealership around Brainerd lakes area to deal with. They really took the time to get me into what I wanted. Mike was great easy going and no pressure and awesome at answering any questions about options and assesories that we had. We'll look forward to dealing with Nyhus's team again in the future.

Nyhus Chevrolet - Buick was very helpful in finding our new car and then made a dealer trade to have it available for us. I really loved my 2012 Buick Enclave and we traded for the 2016 Enclave. So far I'm really enjoying it! Mike W. and Dave R. were very professional and friendly and we were offered what we expected for our trade. They explained the features and options and helped pair my phone to the bluetooth. Blaine was very prompt getting the financial process completed. We would be happy to recommend Nyhus Chev -Buick to anyone shopping for a vehicle and will check with them first when it's time to trade again. Thanks again to the team at Nyhus!

We previously had a bad experience with Nyhus turning our purchasing and service to Dondelinger out of Brainerd and after a number of years we decided to give Nyhus a try again. While the service department personnel are very friendly, the customer waiting lounge situation for families, people with children, are not accommodating. I had to wait two different times past the expected service completion time and had my 3 year old daughter with and she got bored instantly with the lack of options for little ones to do. We spent some time looking at the showroom vehicle (only room for 1) and upon a return visit that once again took longer than estimated, we were reprimanded for finger printing up the showroom vehicle on the prior visit. This was done by a sales person yelling out of an office at us "I would appreciate her not touching the car as it took me an hour to wipe down the car last time she was in here..." and "the new owner of that vehicle wouldn't be happy with her finger prints all over it...". After several weeks of letting this just sit in my mind, I wrote a letter to the dealership and got this reply: "I have instructed my employees to be very mindful of any vehicle on the showroom floor...we are not a McDonalds with a playset for kids to play on...we do need to be mindful of what our children, grandchildren and pets do while in public places..." Both mine and my daughter?s fingerprints were left on that car as we sought things to do beyond the completion time of the service as quoted. This sort of customer service / activity has left a very bad taste in this father's mouth and our family will no longer give Nyhus another chance - treat me poorly once shame on you, but after years I came back to give them another try only to see nothing has changed, fool me twice - I'm gone. Nothing detrimental was done to the vehicle and to further comment that they are not a McDonalds with a playset was a further slap in the face... They have lost my business and her future business (at 3 years old, she owns a 86 El Camino), and everyone I share this with by word of mouth? Good by Nyhus!