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Lithia Chrysler Dodge Jeep Ram FIAT of Helena

(689 reviews)
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award

Reviews

(689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Helena from DealerRater.

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Pleasant, close to my home, get my truck in timely, I

Pleasant, close to my home, get my truck in timely, I like the texting abilities

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jaxon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. Please let us know if there is anything else we can do for you; we are more than happy to help!

Always easy to get in, and exceptional results.

Always easy to get in, and exceptional results. Howard is super easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Jaykorth, we're happy you found our staff to be so supportive during your experience here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. We are always more than happy to assist you if anything else comes up. Take care!

Top-notch service as always!

Top-notch service as always! My little Compass needed some updates and they got me in and done quickly, even offered a shuttle if needed. McKabe has been my service advisor each time I was there and a friendly professional always. Can't say enough positive things about Lithia Jeep in Helena. Thanks y'all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!

Horrible service.

Horrible service. Long waiting time and won’t take responsibility for things caused by their mechanics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 361-6644 when you have a chance. We look forward to hearing from you.

Great service love the guys and gals there.

Great service love the guys and gals there. Always on top of stuff and great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

Easy, clear, friendly

After walking into the lot we were greeted and asked what we were looking for. Gave him our budget and what we were looking for. Within 10 minutes we were test driving something we were looking for. When we got back to the dealership to buy, the process was clear and easy to get through. Staff were very friendly and easy to get along with. If I need another car in the future I will return here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

The dealership recently completed our first service on a

The dealership recently completed our first service on a new jeep. They were easy to work with, had great communication, and got our vehicle in quickly. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

This dealership provided a fine professional experience.

This dealership provided a fine professional experience. The salesman was pleasant and accomodating. Financing was easy. Even working with the detail department was enjoyable and satisfying. My wife and I are pleased to find a dealership we can trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Gersech, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!

Best car purchase experience I have ever had!

Best car purchase experience I have ever had! Entire sales and finance staff I dealt with were outstanding! I would strongly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

When I give Lithia a 5 star review it is only for the

When I give Lithia a 5 star review it is only for the service department. They go above and beyond to keep the customer informed and assured. The only reason I purchased a vehicle from Lithia was due to their service department. They are the best I have ever dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!