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Pingrey Ford

(102 reviews)

Reviews

(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pingrey Ford from DealerRater.

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They didn’t have exactly want we wanted on the lot but

They didn’t have exactly want we wanted on the lot but found the perfect Escape for us fast. Very easy to deal with and service was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

People are very nice to work with.

People are very nice to work with. Down to earth and no pressure at all. Will go there again and recommend them to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Growing up in Union gap and Yakima my father was always

Growing up in Union gap and Yakima my father was always looking for businesses he could trust and count on for support if needed. He found those qualities in the staff at Pingrey Ford and continued, purchasing his vehicles from them for over 40 years. Occasionally I’d ride along with him when he purchased a new vehicle and I could see that he and Pingrey staff had a good relationship. So much so, I really enjoyed the experience. Because of that, my wife and I have been purchasing and driving their vehicles for the last 15 years and will continue to do so.. For me, purchasing a new vehicle from them is like stopping by to visit family. And just like dad, It’s the entire team at Pingrey’s that keeps us coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my second f150 I’ve bought from Pingrey.

This is my second f150 I’ve bought from Pingrey. I’m very impressed with Brian again. I’m always treated really well. Great company and I highly recommend Pingrey motor to anyone who needs a vehicle. Thank you Pingrey motors and Brian in sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love the people at Pingrey Ford, they always get me in

I love the people at Pingrey Ford, they always get me in quickly and do the service I need as requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Terry

Easy to deal with. The salesman Brian took me through the truck options and new all about it. Great perso to deal with. The credit manager was great also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Terry, thank you for your kind review; we are happy to pass along your comments to the team here at Pingrey Ford! Thanks again for your business! Take care!

We've always gotten great service from Pingrey's, which

We've always gotten great service from Pingrey's, which is why we go back when looking for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pingreys always gives us excellent service when we need

Pingreys always gives us excellent service when we need it. We enjoy going there and appreciate their staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pingrey ford

Great service before, during and after sale. This is the 10th vehicle we have purchased from Pingreys, both new and used and have always been treated well with great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Help with transmission

We had issues with our warranty (did not want to pay) to cover our transmission. They took the time to show/explain what was wrong and what needed to be fixed/replaced. Also, they gave us a loaner car during this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jeffery, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!