West Hills Ford

I had an appointment to get my oil changed on my 2013 Ford Escort for this coming Wednesday. On Friday, I noticed that the coolant light is low came on. I called the service center and they said bring it in. Although they were fully booked on Saturday, I got my car in when they opened at 8. By 11 they had called and left a voicemail. I didn’t hear my phone and Howard, the service writer called me at 2 to see if I got his message! I couldn’t be happier with the excellent service I received.

We recently visited West Hills Ford with the intent of buying a third car for our family. Our salesman, Shawn Barrera, was a great guy to work with. The dealership was ultimately able to closely match an advertised price on a new Ford Focus and we purchased it. Very little hassle or pressure. Great experience!

The buying experience was unsurpassed by the standards of any other dealership in the whole Puget Sound Region.And I say that because they took courtesy and professionalism to the highest level when it came to dealing with me and my party ,in making sure that we were all satisfied with the perfect deal.I cannot expound on it any further but I can say this they really go out of their way to make you feel at ease and get you the best deal around for what your money can buy.There was never any pressure or the old fake line ,like you can only get this deal today if you buy right now which I actually heard at an other dealership.And after hearing that I knew that I had to come to West Hills Ford Mazda to get treated tight.And which we did, so do not waste your time anywhere else please come see the friendly people that work there you will not be disappointed!

From the time I arrived until I drove off in a new vehicle, I dealt with knowledgeable and courteous people. Kyle Kemper was patient with me because of several delays by days in getting together.

I really enjoyed dealing with John and Josh and felt I got a fair deal. I would do it again and would recommend to others.

This is the dealership that all car buyers dream of dealing with. Friendly and courteous from the start but also willing to do everything they possibly can to ensure you get the best deal anywhere. I would definately recommend West Hills Ford to anyone potential car buyers out there.

We found the perfect car and he and the team at West Hills made the deal. They worked so hard over the next several days to make our new car fall into our budget and walk away delighted with the service. They made sure that even the few hiccups at the end were well taken care of so that we could just enjoy the awesome new car. I totally recommend buying from this excellent team for your desires and needs. Thanks guys so much for making this the best buying experience we have ever had.

We had the best experience leasing our 2017 Ford Explorer. John Kim was our sales associate and he's so awesome! Just a normal guy, no sweet talking, no schmoozing, had nice conversation and never felt pressured. Looking forward to referring friends to purchase from there and we'll definitely be back! Kurt Oakland also lead us in the right direction to use this dealership and I'm so glad he did. Great guy, super professional but also down to earth and makes you feel comfortable about your purchase.

We bought a new Ford Explorer 2017 and the salesman was Jon Kim. He was helpful, to the point, not pushy, and most importantly did not apply sales tactics that I found offensive with others. It was a pleasure dealing with John Kim

We knew what we wanted when we went down to the West Hills Ford dealer. We didn't expect to find exactly what we wanted, but did. They have a huge selection of Ford F-150 trucks, from XL to King Ranch. We were interested in either a Lariat or a Platinum, decided with the platinum they had on hand. They pulled any truck we wanted to look in or drive up front so we could walk around and compare. We were allowed to drive the truck home to make sure it fit in our garage, without a dealer employee. We were really happy to be able to just take it for a spin on our own. John Kim our sales person was beyond amazing, he knew every feature there was on the truck! We actually went to a couple other dealers looking for a truck, other sales people knew nothing about the truck, I knew more! So if your looking for a F-150, call ahead and demand to work with John Kim, he will make your experience very easy! Once we found the truck we wanted and test drove it, we were done in maybe 30-40 minutes. Looking for a F-150, you want to deal with John Kim!