Audi Bellevue

Do not think we were treated honestly by this dealership and would not recommend them to anyone.

On my annual visit I decided to wait for my service. I needed an oil and brake fluid change. I asked my dear service advisor, Aaron and he said 1.5 hrs. I thought, let me relax and wait. They have a very comfortable waiting area with wifi and comfy chairs, water, great coffee machine, Time passed quickly and my car was ready. Very friendly staff and excellent service!!

I’m always happy with the high-quality consistent service I get from Audi Bellevue.

Sodi and Arteom are amazing! Sodi was so kind and answered all of my questions. She went above and beyond when helping me pick the Q7. She went on TWO test drives because I drive a lot for work and wanted to make sure I really liked the Q7. She took extra time showing me all of the cars features and helping me get everything set up before I left the lot. Working with Arteom on financing was a breeze. It was quick and straight forward. He is kind and personable and was able to walk me through all of the documents along with some of the things I added for the cars service in the future. I have bought cars before and I love how Audi Bellevue didn't make it an all day thing. I was in and out super fast with exactly what I wanted. I'm very happy and love my new car.

Relatively easy purchase of new Q5 on 11/30. Getting car to be like new (fixing ding on hood, dashboard issues, sirius not working, seat extender not going back in, getting license plate holder off - took to another dealer who said it was put on with wrong screws), has been horrendous. When picked up on 12/17, the hood repair wasn't done properly - per sales associate -so have to redo. We scheduled for 1/29 with loaner car, though loaner was not available so had to reschedule. That didn't happen until 2/12 where again the confirmed loaner was not available so had to go to enterprise. I was told it'd be a day or so and would get confirmation in a couple hours. Not hearing I followed up the next day and go a response at 5:30pm that "we" arrived at the appointment late so didn't know. The next day (14th) I was told it'd be ready Tuesday morning. I was later told it'd be 11:30-noon which I couldn't make. I finally got on the 18th. In response to the blinking eye (driver fatigue monitor) I was told "No way to remove the blinking eye." I then shared information about a KD2 software update that helped others. Sirius says issue is with Audi and still not fixed with response "you'd have to contact audi america for that as we don't do that here." Regarding seat and other issues: "we will need to get you scheduled for a separate service appointment for the issues on the car. I'd recommend taking it closer to a you." That's enough for now. I expected more care.

Dan Rubin is a great example of quality customer service and attention to not only the car, but to who owns the car! He gave me an estimate of how long my car would take to be serviced and it ended up being a few hours earlier than expected! Dan ordered me a Lyft to take me to/from home. For some reason, I wasn't getting the notifications from Lyft, but Dan sent me the details of the car/driver/license plate and tracked me on the app! I appreciated that!

I visited Audi with the goal of trading in my Jeep Wagoneer for an Audi SUV. I had already selected a 2025 Q7, certified pre‑owned with very low mileage, and when I arrived, my sales representative, Rigo, had it ready and waiting for me. While my trade‑in was being evaluated, Rigo and I talked about the many vehicles I’ve owned over the years and even discovered we share a hobby. What is usually a dull waiting period turned into an enjoyable and genuinely engaging conversation. Once the trade‑in value was ready, we took the Q7 for a test drive. I immediately liked the SUV and decided to move forward with the purchase. Working with Rigo was an exceptional experience — unlike anything I’ve had at a dealership. He was knowledgeable, patient, and made sure I understood every detail about my new vehicle. Before I left, he ensured the gas tank was full and that all stickers and markings were removed so the car was spotless. Rigo delivered a level of service that truly stood out. I’m grateful for the experience and highly recommend him.

Daunte and the Audi Bellevue staff were great to work with and kept me informed of changes. Also set me up w an overnight loaner as the work was taking longer than expected due to some recall work. All around professional and friendly. Will be working w Chris in Sales for a new Audi for myself.

I had a great experience buying my car, and I want to especially thank Jacob Karml for his outstanding help. He explained everything clearly, walked me through all the details, and made sure I was comfortable with every step of the process. The whole experience was smooth, easy, and stress-free. I?m very happy with my purchase and truly appreciate Jacob?s professionalism and support. Highly recommend working with him!

My Q5 developed a major issues that was going to cost thousands to repair. Andrew made a very frustrating experience bearable. I always felt in the loop and he deftly managed all the coordination with the warranty company, which was no small feat! Even though it took months to resolve, they allowed me hold on to the loaner. I’m grateful to Andrew, his support team and Audi Bellevue for taking great care of me.