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Rairdon's Dodge Chrysler Jeep Ram of Marysville

(600 reviews)
Visit Rairdon's Dodge Chrysler Jeep Ram of Marysville
Sales hours: 9:30am to 8:00pm
Service hours: 7:30pm to 6:00pm
View all hours
Sales Service
Monday 9:30am–8:00pm 7:30pm–6:00pm
Tuesday 9:30am–8:00pm 7:30am–6:00pm
Wednesday 9:30am–8:00pm 7:30am–6:00pm
Thursday 9:30am–8:00pm 7:30am–6:00pm
Friday 9:30am–8:00pm 7:30am–6:00pm
Saturday 9:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (866) 629-7618 (866) 629-7618
Used (866) 505-1086 (866) 505-1086

Reviews

(600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rairdon's Dodge Chrysler Jeep Ram of Marysville from DealerRater.

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Nice looking complex.

Since we have become like family over the years with Raidon's everybody treats us with respect and dignity. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for recognizing your experience at our dealership. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Jeremy Clites General Manager jclites@rairdon.com

Review from the Tuttons

The sales person was great, he was friendly and tried to answer all our questions the best he could. The bathrooms were awful, filthy dirty. I've had poor experience with the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle, thank you for the kind words about our sales team! We're sorry to hear that your experience with our facilities were not of usual excellence. If you have any questions or concerns don't hesitate to contact us. Sincerely, Jeremy Clites General Manager jclites@rairdon.com

Great Service, knowledgeable staff

The staff were very helpful, understanding and accommodating. The communication was great and on time. They took the time to look for different part options including after market. Very honest and transparent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback, Nimia! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Jeremy Clites General Manager jclites@rairdon.com

Great service

Employees were very friendly and attentive, I never waited for someone to ask me how they could help me. The oil change was quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Let us know if we can assist you again! Sincerely, Jeremy Clites General Manager jclites@rairdon.com

Oil change

I had an appointment and they got me in within 10 minutes of my appointment time. They finished the service in a timely manner also

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeremy Clites General Manager jclites@rairdon.com

Friendly, Efficient Service

Randy Rauch and the rest of the staff are always very friendly, efficient, and let me know of things that need to be taken care of on future appointments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Warren, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeremy Clites General Manager jclites@rairdon.com

Great Service

Ben was very helpful and answered all of my questions (I had a lot of them). I will seek him out for assistance in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Yvonne, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Jeremy Clites General Manager jclites@rairdon.com

Rairdon sales and service

They are friendly and listen to what you want. The service dept is amazing very friendly so what they can to fix your issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Jeremy Clites General Manager jclites@rairdon.com

Friendly, helpful staff

Our salesman, Tim, was friendly and professional. He guided us through the sales process with ease. All employees we encountered were friendly and helpful. He worked with us on the cost of the vehicle because we were paying all cash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this review, Sean. We are very happy to hear that we could help get you set up with the perfect car. If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Jeremy Clites General Manager jclites@rairdon.com

Awesome service

I like the atmosphere and Randy over at the Service Department is awesome! Never have to wait to schedule a service for my vehicles and he explains what was done and other recommendations to improve the wear and tear on my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write us a great review, Kerry! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Jeremy Clites General Manager jclites@rairdon.com