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Ruddell Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ruddell Auto from DealerRater.

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The keys were left in the ignition of my Chevrolet Impala with the doors locked. A service man came to my home and unlocked the door. He was polite, professional, timely, and it was great doing business with him. Thank you, Ruddell Auto Service Center!

The keys were left in the ignition of my Chevrolet Impala with the doors locked. A service man came to my home and unlocked the door. He was polite, professional, timely, and it was great doing business with him. Thank you, Ruddell Auto Service Center!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carol, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Service completed quickly and efficiently. I was in and out in less than an hour. It was a good experience. The only thing that could have been better was the waiting area. Not very comfortable.

Service completed quickly and efficiently. I was in and out in less than an hour. It was a good experience. The only thing that could have been better was the waiting area. Not very comfortable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Judy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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I had a great experience at Ruddell! The whole buying process was extremely easy and enjoyable! I appreciate the interest for me to get the right car for me. I had a great relaxing time and love my new car! Would definitely highly recommend this dealership!!!

I had a great experience at Ruddell! The whole buying process was extremely easy and enjoyable! I appreciate the interest for me to get the right car for me. I had a great relaxing time and love my new car! Would definitely highly recommend this dealership!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christophe, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Thank you so much Joshua DePriest, Todd Porter, and Jim in helping us with the purchase and surprise gift of an all New 2024 Chevy Trax for our soon to be 21 year old. He loves it. Thank you for being knowledgeable, professional, and for always making it a smooth & quick purchase. This is why we are repeat customers and will continue to do business with Ruddell. Thanks again guys for your awesome service!

Thank you so much Joshua DePriest, Todd Porter, and Jim in helping us with the purchase and surprise gift of an all New 2024 Chevy Trax for our soon to be 21 year old. He loves it. Thank you for being knowledgeable, professional, and for always making it a smooth & quick purchase. This is why we are repeat customers and will continue to do business with Ruddell. Thanks again guys for your awesome service!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ruddell Auto! Please don't hesitate to reach out to us if there's anything more we can do!

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Customer service and technical staff were very responsive and knowledgeable.

Customer service and technical staff were very responsive and knowledgeable.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ruddell Auto! If you have any further questions, please give us a call. We're always happy to help!

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Great People And Great Place To Get Used Cars.Very Nice And Kind And Helpful. @maggieruddell helped us find a good car and wanted to say thanks for that!

Great People And Great Place To Get Used Cars.Very Nice And Kind And Helpful. @maggieruddell helped us find a good car and wanted to say thanks for that!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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DONT DO BUSINESS WITH RUDDELL!!! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working with Jim on buying a 2022 Tahoe over the phone for days, telling him I found the car on AutoTrader with a specific VIN and the advertised price… They advertised the vehicle at one price on AutoTrader and then when we got down to the moment of doing the deal upped the price by ~ $10,000 and claimed it was a ‘typo’ and refused to sell the car at the advertised price . When I told David that I understand his team/software made a mistake but I still wanted the vehicle at the advertised price he started yelling at me and over me, telling me he’d been “in the car business for 40 years!”… And that “all of his cars are sold at $9,995 over list price!” And then hung up on me. I’m writing this review on every site I can find and contacting the Washington Stare Attorneys General office, Chevrolet and General Motors in hopes that you too won’t waste your time with Ruddell Auto. DONT DO BUSINESS WITH RUDDELL AUTO!

DONT DO BUSINESS WITH RUDDELL!!! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working with Jim on buying a 2022 Tahoe over the phone for days, telling him I found the car on AutoTrader with a specific VIN and the advertised price… They advertised the vehicle at one price on AutoTrader and then when we got down to the moment of doing the deal upped the price by ~ $10,000 and claimed it was a ‘typo’ and refused to sell the car at the advertised price . When I told David that I understand his team/software made a mistake but I still wanted the vehicle at the advertised price he started yelling at me and over me, telling me he’d been “in the car business for 40 years!”… And that “all of his cars are sold at $9,995 over list price!” And then hung up on me. I’m writing this review on every site I can find and contacting the Washington Stare Attorneys General office, Chevrolet and General Motors in hopes that you too won’t waste your time with Ruddell Auto. DONT DO BUSINESS WITH RUDDELL AUTO!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I was in need of a vehicle, my truck had been rolled on Christmas day. So on my birthday Jan 26th I went to Ruddells to see about getting a vehicle, I really wanted a truck but because of covid the market iscreal tight and expensive. The staff went out of their way to find me a truck, a Ford 150 crew cab. They were able to get the price down and I drove away the truck that day. I can't say enough about the sales people, financing and the overall experience that I received, they want above and beyond. to get me into a vehicle I really wanted

I was in need of a vehicle, my truck had been rolled on Christmas day. So on my birthday Jan 26th I went to Ruddells to see about getting a vehicle, I really wanted a truck but because of covid the market iscreal tight and expensive. The staff went out of their way to find me a truck, a Ford 150 crew cab. They were able to get the price down and I drove away the truck that day. I can't say enough about the sales people, financing and the overall experience that I received, they want above and beyond. to get me into a vehicle I really wanted

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Ruddell Auto and we hope to see you again.

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Everyone here is always so nice and they get you in quickly and get the work done quickly. No work is always been good and I did buy my Buick here and they were so nice. So I do recommend Rudell for your auto needs!

Everyone here is always so nice and they get you in quickly and get the work done quickly. No work is always been good and I did buy my Buick here and they were so nice. So I do recommend Rudell for your auto needs!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I've gone to multiple dealerships in my life but have never experienced the service and professionalism displayed by Russell in PA. I have two Chevrolets a 2500 Silverado HD diesel and a GMC Terrain. I took my truck there for the whole kit and caboodle and my wife's Terrain for an oil change. Both times the services were highly professional and the cost very fair. I asked them to change the transmission fluid on my truck along with the the oil, brake and radiator. They called me up and said the transmission fluid was clean and didn't need to be changed. Most dealerships wouldn't do that. Most of the time people will tell you not to go to the dealership because they're to expensive and to find a 3rd party to do the work. Not in this case. Russell will continue to be my go to service for all my future maintenance need on both my vehicles.

I've gone to multiple dealerships in my life but have never experienced the service and professionalism displayed by Russell in PA. I have two Chevrolets a 2500 Silverado HD diesel and a GMC Terrain. I took my truck there for the whole kit and caboodle and my wife's Terrain for an oil change. Both times the services were highly professional and the cost very fair. I asked them to change the transmission fluid on my truck along with the the oil, brake and radiator. They called me up and said the transmission fluid was clean and didn't need to be changed. Most dealerships wouldn't do that. Most of the time people will tell you not to go to the dealership because they're to expensive and to find a 3rd party to do the work. Not in this case. Russell will continue to be my go to service for all my future maintenance need on both my vehicles.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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