Reviews
David made this experience wonderful. He was very patient...
David made this experience wonderful. He was very patient and worked through few financing scenarios with us until we were very happy, Very transparent, straight forward and friendly. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave Franco, Sales Rep was absolutely amazing to work...
Dave Franco, Sales Rep was absolutely amazing to work with during my first car buying experience! I was nervous to go to the dealership for the first time to buy my first new car. Dave is very friendly and knew exactly how to help find the car for me. He was also very enthusiastic and caring as I brought my 7-year-old with me. Patrick Osbon, Manager went above and beyond and truly tailored the entire experience to ensure my needs were being met. When it came time to sign the paperwork and get the keys to my brand new Jeep, Cody Coker, Finance Manager was friendly and answered all of the questions I had. I would highly recommend visiting the team for all of your vehicle needs. I will definitely be referring everyone I know to Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage. Thank you for the pleasant experience! I’m a lifetime customer for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Came into the dealership needing a new vehicle quickly...
Came into the dealership needing a new vehicle quickly but not knowing exactly what I wanted. Dave Franco listened to my concerns and must haves and helped me narrow down, patiently taking me on multiple test drives. He was knowledgeable and informative making sure I knew my options and keeping track of all of my random thoughts. Dave was kind even when I changed my mind 100 times and assured me throughout the process he was going to make sure I was happy with my purchase. We worked with Mark in finance who was equally patient, kind and knowledgeable making sure we understood every option we had and each step of the way. These two made a very overwhelming and stressful process into an enjoyable success leaving our family with the right vehicle that we absolutely love!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Evan was a pleasure to work with. He was very patient...
Evan was a pleasure to work with. He was very patient with me, showing and explaining different functions of the truck I wanted. When I wanted to see how much legroom there was, he even went to find a 6’5 salesman to sit in the truck!! He was friendly and helpful throughout the process. When he learned I was a Veteran, he was even more eager, if that is possible, to help me find the right fit for me. I would highly recommend Evan, and the dealership to anyone, and especially military vets!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Derrick was great!
Derrick was great! very personable and down to earth. Made purchasing a car an enjoyable experience. Honest communicator, no beating around the bush with this guy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Troy at Lithia Dodge Dealership was amazing to work with,...
Troy at Lithia Dodge Dealership was amazing to work with, he was very helpful, patient and kind! I’m very happy he was my car salesmen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely a wonderful salesman! A very good communicator...
Absolutely a wonderful salesman! A very good communicator and sincere in his approach. I have bought many vehicles in my lifetime and he is by far the best salesman I have ever had. His follow through is top notch. You have a winner on your team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This staff were very friendly and knowledgeable. I felt...
This staff were very friendly and knowledgeable. I felt comfortable talking with everyone and not pressured to purchase anything. Will definitely come back! Thanks everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good dealership but some serious reservations.
All the people that I interfaced with were five star. However, something was done during the purchase agreement that was sent to my financial institution that needs to be corrected. All dealerships have a technique called for want of a better term fluff charges. My financial institution did not catch, however, I will be notifying them soon. I found a charge for lifetime nitrogen on my PO for $399. This was for lifetime nitrogen filling. I objected to this charge and thought it very unreasonable because first I had not been informed and it addition at the last moment was very unscrupulous and in my opinion very demeaning to the customer. I am a Costco member and I do all my tire work with them. They supply me with FREE N2 for as long as I am a member. I will work to stop these FLUFF charges since I feel they are criminal in nature. IE THEFT!!!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! We have an excellent reputation in our community, and offer the highest level of transparency. We would like to review and respond to your concerns. Please contact our AGM, John Okoniewski @ 907-868-7330 or jokoniewski@lithia.com. Thank you for your business!
Dave listened to what I needed and helped me get it....
Dave listened to what I needed and helped me get it. Everyone was really pleasant and helpful. Made the wait not so long. Good job. I love my new Jeep
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
