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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,934 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Purchasing New Truck and Jeep

Cody and his team members were so awesome, it seemed like they dropped everything they were doing and assisted me in buying the RAM of my dreams. All with a professional attitude even when they had to go out side in sub zero temperatures and thaw out the vehicles I was looking at. This is the best team in Anchorage area to buy a car from. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All out fun

By chance I stopped by Lithia South Anchorage to check pricing on new Jeep Compass, the Team there was ready to help me out Troy MURDOUGH and team did all the comparisons and gave me education that I needed to be happy, The total experience was fun and I and dealt with lot of nice helpful employees.. My Hats off to Lithia.. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John Palmer is the Best.

We initially shopped via the web and found the Lithia website to be the most user friendly (for us). We were able to easily maneuver through the available merchandise and found prices, information quick to identify. Best car dealer website. Once we narrowed down our selection, we went to the dealership and were greeted warmly and given water. Best receptionist. We went straight to John Palmer because he has sold us a car in the past. Best salesman (John Palmer). We test drove a used Jeep Renegade and feel in love with it. We purchased the vehicle and Cody guided us through the process allowing patience with questions. Best finance person. After taking the vehicle home, we identified a few minor problems, but went to Service and saw Clayton. He was honest, and very helpful. We have a scheduled appointment to address the minor issues. Best service people (Clayton). I don't know that the price was the "cheapest" but with all the quality service and we trust them, it makes it all worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They’re all really amazing!! They got me into something i...

They’re all really amazing!! They got me into something i really wanted , they worked with me even though i was indecisive! Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

David was amazing. I went to the lot to browse in...

David was amazing. I went to the lot to browse in negative temperatures and he was the only sales person out of the 3 lots I visited to come out and shake my hand. I showed him the ad I saw for the Jeep I wanted to look at and he ushered me inside, grabbed the car and took me for a test drive. I was nervous as well as a little neurotic and he dealt with me very kindly. i know he is going to do well with the type of person he is. When I’m ready for a new car again, I hope he is still around. I honestly would not have bought the Jeep if it wasn’t for him. He made the whole experience a lot better with the issues I had going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Troy helped both of us understand and guide us in our...

Troy helped both of us understand and guide us in our purchase of the right truck for both of us. He was great. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kind and very helpful

He listen, kind, know about what he is doing very helpful while I was in store to buy truck. He show me and explain every question I had with big smile and respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service and not Pushy!

I came into Lithia just to "look" and ended up buying a vehicle with no pressure. It was a wonderful experience. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very customer friendly and experienced salesman, answered...

Very customer friendly and experienced salesman, answered all questions. Helpful finance staff. Left an excellent experience for car shopping and financial planning for our family’s budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The whole staff here is wonderful! From the sales and...

The whole staff here is wonderful! From the sales and financing staff all the way to the service crew. This is the 2nd vehicle we’ve purchased from them and I’d highly doubt them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.