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Kendall Ford of Wasilla

(1,072 reviews)
Visit Kendall Ford of Wasilla
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (877) 832-3191 (877) 832-3191
Used (888) 409-4390 (888) 409-4390
Service (907) 885-0418 (907) 885-0418

Reviews

(1,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Wasilla from DealerRater.

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Oil change

Service was fast and the employees were friendly. Free Wifi was available as I waited for my car to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Efficient

Everything went well and I was in and out in an hour and 15 minutes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kristi Seymour thank you for taking the time to let us know how we did. We look forward to working with you in the future and we hope you have a great day!

Lizzie sales rep

Very excellent service in purchase and help with other details .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary Martin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kendall Ford of Wasilla. Have a great day!

OIL CHANGE

I always am treated with respect, given efficient service and am given a review if something else is found wrong other than what I came in for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Marjorie Ream, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Survey on service received

I went in for an oil change and it was done efficiently while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marjorie Ream, thanks for the 5 star review! We are always more than happy to assist you if anything else comes up. Take care!

Escape

All persone) are knowledgeable and supportive of the customer and quality of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Johnnie Northcott we appreciate your positive review about your recent experience with us! Have a wonderful day!

Great

Enjoyed buying our new car with Ford. Our salesman Joe was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Andrew Blomberg, thank you for taking the time to leave a review for Joe and the rest of the team here at Kendall Ford of Wasilla. We're happy we could meet your expectations! Have a fantastic day!

Ford truck

The dealership was freindly and helpful. The financing department was especially considerate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wendy Simpson, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

whatever

all great no issues !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for the 5-star review George Shedlock. Have a wonderful day!

Service above and beyond!

Service has always been the best! Mark Schmidt has always provided. The best possible experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!