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Ed Voyles Hyundai

(965 reviews)
Visit Ed Voyles Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (678) 552-2985 (678) 552-2985
Used (678) 552-2861 (678) 552-2861
Service (877) 836-3237 (877) 836-3237

Reviews

(965 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Voyles Hyundai from DealerRater.

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Excellent Service as Usual

I was kept informed about service on my Genesis all along. I have come to expect this kind of service from Ed Voyles Hyundai in Marietta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great sales / finance lacking

Reid Glenn was my excellent sales man. I questioned a lease price quote and over came a finance fellow named Josh who made it clear he could care less if I liked the lease price quoted since it was determined by a Hyundai algorythm and beyond anyones ability to change..Take it or leave it. Now I don't expect a best friend when I buy a car but I do expect professionalism. He could have kept his lousy attitude or bad day to himself. I stood up to leave but Reid got me to sit back down and eventually leased me a Hyundai at a price and style that fit my needs perfectly. Well done. Proud to say this is my families 9th Hyundai!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great 1st Visit!!!

Great 1st Visit!!! From Philip, who initially scheduled my visit and checked me in, to Donna who took my phone call to adjust my service needs, to the lady who took my payment and checked me out, all the way to the gentleman who retrieved my car - they all combined to make my initial visit to Ed Voyles a pleasurable one. The process, from beginning to end, was smooth, easy, and successful. Everyone was professional, friendly, and committed to service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

New Favorite Hyundai for Service

Phillip was great!!!! He kept constant communication with me. Ed Voyles did not turn me around no matter what time I come in and I feel they value my safety as a owner of a Hyundai vehicle more than the other nearby Hyundai dealership. The turnaround time was quicker than expected for my Sonata engine replacement. My only recommendation is I kinda wish they’d went over what all was done, like if there was new oil added/oil change done/pictures of the engine before it was replaced.. the invoice did state most of it but clarity and reassurance from a rep or tech would’ve made me feel more confident leaving the dealership. I will definitely come back for any issues or services I’ll need before I move out of state and have been recommending Ed Voyles Hyundai off Cobb Pkwy to anyone I see with a Hyundai!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Chloe for your feedback, we appreciate your business!

45 K Service

The service was excellent, and the staff was friendly. The waiting area was clean. The service was completed in a reasonable mount of time as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great and friendly people with a little waiting game

Ed Voyles Hyundai crew are always very friendly! I appreciate the nice waiting area, the complimentary shuttle service and the explanation of the condition of your car, what they worked on, etc. The only small criticism I have is the wait time I experienced when getting diagnosis/price of my tire and then waiting for the shuttle to return. I did find out the shuttle issue was due to a customer who needed to go outside of the courtesy area - so no big deal there. All in all would still highly recommend!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Horrible

I will never use this agency again, It took 3 hours to change oil after I had an appointment. In addition, they did not have updated information on my car and wanted to charge me for oil change, when I had free service for my 2018 Genesis.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great

Tony was awesome he got the deal I needed done! He was fast but efficient. I left with a great new car and smile. Would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

service was fast and great

The staff is always nice and works fast. I have been coming to this location for years. I always get a smile when I come in the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Extended warranty service

The digital distance to empty reading was consistently off. This is the first time I had to use the extended warranty and expected problems but there were not any. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.