Reviews
Sawyers is convenient and efficient.
Sawyers is convenient and efficient. It is also easy to work with them, including on special requests, and especially in light of the Chevrolet app. I highly recommend them.
Sawyers is convenient and efficient.
Sawyers is convenient and efficient. It is also easy to work with them, including on special requests, and especially in light of the Chevrolet app. I highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We were listened to.
We were listened to. From the moment we arrived the hostess was helpful. Our salesman Kyle went out of his way to treat us like family and try to find us the car we were looking for. No dicy saleman approach. Just knowledge of the changing landscape of the car industry. Highly recommend Klye.
We were listened to.
We were listened to. From the moment we arrived the hostess was helpful. Our salesman Kyle went out of his way to treat us like family and try to find us the car we were looking for. No dicy saleman approach. Just knowledge of the changing landscape of the car industry. Highly recommend Klye.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terrible services.
Terrible services. They don’t know what they are doing, and the service bay seems to be amateurs
Terrible services.
Terrible services. They don’t know what they are doing, and the service bay seems to be amateurs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I would like to preface this by stating that Sawyer's
I would like to preface this by stating that Sawyer's already had a negative reputation in my eyes due to a poor experience when purchasing a used truck from them several years ago. I had previously bought a car from "the Hawk" Greg Goodman, which was a horrible experience. As a result, I vowed not to return to the used car lot until he was no longer employed there. After some time, I decided to give Sawyer's another chance by scheduling a simple oil change. I pulled up to the service doors and followed the instructions on the door by honking my horn. However, the service managers merely looked at me from their desks without taking any action. I waited a few more minutes, but nothing happened. I then walked in and was initially ignored while standing at the service desk. Eventually, I received a lukewarm greeting with a "can I help you?" which, in my opinion, demonstrated poor customer service. I was informed that there would be a 30-minute wait, but I ended up waiting almost an hour. During this time, the service manager took the initiative to approach a handful of customers, explain their bills, and discuss any issues. However, the service manager never took the time to review my bill or speak with me directly. Instead, he simply handed my bill to the checkout attendant upon exiting the service garage. In my opinion, this lack of communication and attention to customer needs constitutes subpar customer service. As a result of this experience, I have once again vowed to never return to Sawyer's and will make a concerted effort to share my dissatisfaction with others, not only regarding my previous used car purchase but also my recent service experience.
I would like to preface this by stating that Sawyer's
I would like to preface this by stating that Sawyer's already had a negative reputation in my eyes due to a poor experience when purchasing a used truck from them several years ago. I had previously bought a car from "the Hawk" Greg Goodman, which was a horrible experience. As a result, I vowed not to return to the used car lot until he was no longer employed there. After some time, I decided to give Sawyer's another chance by scheduling a simple oil change. I pulled up to the service doors and followed the instructions on the door by honking my horn. However, the service managers merely looked at me from their desks without taking any action. I waited a few more minutes, but nothing happened. I then walked in and was initially ignored while standing at the service desk. Eventually, I received a lukewarm greeting with a "can I help you?" which, in my opinion, demonstrated poor customer service. I was informed that there would be a 30-minute wait, but I ended up waiting almost an hour. During this time, the service manager took the initiative to approach a handful of customers, explain their bills, and discuss any issues. However, the service manager never took the time to review my bill or speak with me directly. Instead, he simply handed my bill to the checkout attendant upon exiting the service garage. In my opinion, this lack of communication and attention to customer needs constitutes subpar customer service. As a result of this experience, I have once again vowed to never return to Sawyer's and will make a concerted effort to share my dissatisfaction with others, not only regarding my previous used car purchase but also my recent service experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sawyers staff is the best.
Sawyers staff is the best. They take of their clients very well. They take charge in making the customer happy and at a reasonable cost.
Sawyers staff is the best.
Sawyers staff is the best. They take of their clients very well. They take charge in making the customer happy and at a reasonable cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was easy to schedule a convenient appointment.
It was easy to schedule a convenient appointment. The service staff were friendly and professional. And my car was done sooner than promised.
It was easy to schedule a convenient appointment.
It was easy to schedule a convenient appointment. The service staff were friendly and professional. And my car was done sooner than promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris Green was a very nice good guy.
Chris Green was a very nice good guy. No pressure, patient, upfront; made the purchase very pleasant. I was dreading the experience but it couldn’t have been any easier. I would buy from Chris again.
Chris Green was a very nice good guy.
Chris Green was a very nice good guy. No pressure, patient, upfront; made the purchase very pleasant. I was dreading the experience but it couldn’t have been any easier. I would buy from Chris again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had an appointment.
Had an appointment. On time. Out in 30 minutes. Fast and very courteous. Excellent service.
Had an appointment.
Had an appointment. On time. Out in 30 minutes. Fast and very courteous. Excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sawyer's Chevy is the place to go to for new or used
Sawyer's Chevy is the place to go to for new or used vehicles because of the professional and friendly staff employed there.
Sawyer's Chevy is the place to go to for new or used
Sawyer's Chevy is the place to go to for new or used vehicles because of the professional and friendly staff employed there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sam did a wonderful job, he was very helpful and
Sam did a wonderful job, he was very helpful and informative, he went above and beyond!!
Sam did a wonderful job, he was very helpful and
Sam did a wonderful job, he was very helpful and informative, he went above and beyond!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase