Reviews
The best on the west! I'm a repeat customer for going on...
The best on the west! I'm a repeat customer for going on 3 years now. No dealer can compete with Sundance for 2 reasons 1 is the inventory and 2 is Daniel Ferreyra he is the best salesman I have ever worked with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We worked with Aulden Sigmon and he was really friendly....
We worked with Aulden Sigmon and he was really friendly. He was also very patient with us when we were having problems with the insurance application. Allowed us to try out a couple of SUVs to find the perfect fit. This was our first time buying from a dealership and he took the anxiety out of it. We ended up going with something on the higher end of our budget because he gave us a great offer we couldn't refuse.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a wonderful experience, Ed was great and made me...
It was a wonderful experience, Ed was great and made me feel very comfortable with getting this trax. If you need a new car, Ed is your guy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom was great! He understood what I needed and helped us...
Tom was great! He understood what I needed and helped us get in a vehicle that fit our needs. We left with a great vehicle for our family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I met Jeff Chaffe to start off the process. Had to tell...
I met Jeff Chaffe to start off the process. Had to tell him multiple times I was looking for a vehicle to fit my 3 children. Was put in a van that was already sold, and then another. Okay, things happen. During this process of waiting to test drive, as I was told to go out to the vehicle and wait. Another salesman came up and basically pushed me out of the vehicle and told me I didn't need it as much as the people he was showing it to because they had more kids. Hmm... okay. Unbeknownst to him as well, the vehicle was already sold. I put a hold down on another vehicle that wasn't on the lot yet, and waited 2 weeks to see it. Was asked to come asap because many other people wanted it. Had body damage, needed new tires, brakes and rotors. Was told they'd take $1k off asking price because of it. Then, when I get up there, Jeff tells me well we had to do more work we weren't going to do, just do you, so taking the $1k off isn't possible. Ok, it's a nice vehicle I guess I will take the hit because I haven't been able to find what I've wanted elsewhere. They sell too quick. When we did the deal, I left and then was told Friday I could come up and finalize everything, but that the dealership closes at 5 so, of I didn't get up there, I wouldn't be able to get it. I am in Jackson. 40+ minute drive and I get out of work at 330. I hurry and get up there, they don't close at 5 and Jeff isn't there, and you didn't close at 5. He doesn't tell me he's not going to be there, and I'm transferred to someone who doesn't know much of anything other than where to have me sign. I go over to "run the numbers" with the Business Manager Josh and he doesn't know what's going on. Tells me I need a pay stub, then ope no you don't direct deposit. Then tells me I'm going thru CP/TRUE Community CU, when Jeff told me Case. Then, Josh says oh yep they rate matched so, that's why you're going thru CP. Basically, I should've just been more patient and went elsewhere.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Good experience, I have now purchased 4 vehicles total...
Good experience, I have now purchased 4 vehicles total from Sundance Chevrolet. I am always happy with my purchase this time I worked with Daniel and I would say he has been the best salesman I have ever worked with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex was very nice and helpful. We couldn't see the...
Alex was very nice and helpful. We couldn't see the vehicle in person since we live 5 hours away, so he even learned how to use Google Duo to take and send us videos so we had a better comfort level with buying the car sight unseen. Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I just purchased another vehicle from Sundance. We've...
I just purchased another vehicle from Sundance. We've been purchasing vehicles from Ed Fernandez, Sundance Chevrolet for over 10 years. The great customer service when working with Ed is what keeps us coming back to Sundance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
everyone was very accommadating, helpful, and very very...
everyone was very accommadating, helpful, and very very nice. This is my second vehicle bought here and if i ever need a third, sundance is where I am going
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel did a wonderful job helping us buy our new Jeep...
Daniel did a wonderful job helping us buy our new Jeep Wrangler! We went to other dealers and Sundance had what we were looking for. Loved that they could help us on a Sunday!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
