Skip to main content

St Charles Chrysler Dodge Jeep RAM

(904 reviews)
Visit St Charles Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (630) 524-2523 (630) 524-2523
Used (630) 524-2990 (630) 524-2990
Service (630) 797-9838 (630) 797-9838

Reviews

(904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of St Charles Chrysler Dodge Jeep RAM from DealerRater.

Want to share your experience with this dealership?

Write a review

First oil change for my jeep grand Cherokee

Great customer service. My oil change was done quicker than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jeep Service Experience was great

Service was accurate in the diagnosis and quick to repair. The service rep was mindful of my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service department

I've been taking my 2012 Durango for service here for 7 years. I can't say that I've ever had a bad service experience, and have had some "above expectations" experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Made the buying process easy and fun!

This was the best car buying experience we have ever had!!!! Haley was awesome and really made our experience fun! I was truly amazed at how they helped us get a great deal on a awesome truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

pleasant in a stressful situation

Very helpful with getting the right vehicle for the additional equipment I need to have installed. Have used the service department for years and been happy..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After 3 years of my 2013 Jeep dying when accelerating...

After 3 years of my 2013 Jeep dying when accelerating with no fix because there was no code. who ever was the mechanic at my last visit FINALLY found the problem and it is now running like new again. Thank you sooo much for making me safe on the roads again. Road trips on again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thanks for the great service!

Friendly and knowledgeable! Thanks for everything!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Experience

Salesperson Haley saw that we got the right vehicle for our needs. Very good buying experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Repairs

Dave has been fantastic to work with - I have had three parts that were bad out of the box and had to come back multiple times - Dave has been exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Consumer

From the GM Sam to the sales girl Hailey, what an exceptional experience. I was so excited at the end when I picked a song and they did a video of me ringing the bell. I was soooo happy. What a great group and dealership. Two thumbs up. So warm and friendly!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No