St Charles Chrysler Dodge Jeep RAM

The servicewoman, I believe her name was Molly, was absolutely fantastic!! This is the first time I have ever been offered a car wash with my service. She was beyond wonderful and was always smiling!

Easy to make a deal with same day and pickup tomorrow. Great selection and the new Wrangler is a great product for the daily driver of weekend warrior.

Everyone there was great they help me get a great value for my trade-in and also got me a great deal on a brand new vehicle would recommend them to anyone.

They were able to get my payment where I needed to be along with moving the process along relatively fast.

This slippery fellow tried to slip a $3000 maintenance contract by me without my approval (I’ve been told this is illegal). Luckily I caught it and he made up some lame excuse about he has nothing to do with purchasing maintenance contracts. Really? First time I’ve bought a car and that’s the case. Just be sure to review all the numbers and question how any of them were determined before signing anything.

Joe from car service and repair was excellent! I have nothing but good things to say about him... Was very knowledgeable about questions I had concerning my Challenger, he answered them throughly! Thank you Joe!

Airbag service performed on my JKU. Fast and efficient service, and they washed it after the service was complete.

This is the 3rd Jeep we purchased from St.Charles Jeep. Customer Service is always, as expected, exceptional. Our Sales Person, Jose, did everything in his power to provide us with the exact vehicle we were looking for. We ended up ordering a brand new 2020 Wrangler and we couldn't be happier with the decision. At no point did we feel pressured into this sale. Sam, the dealership's General Manager was very professional and gave us a very good deal. Five Stars all around.

Steer clear, bait and switch tactics used here! Advertised one price on Cars.com, came in to look at that vehicle and as soon as we started talking numbers we noticed they had ADDED $2600 for “Dodge Certification.” We questioned why they added that when the price online did not reflect that; their response, “it’s separate from the purchase price of the vehicle.” It’s not, though, you have to pay for that certification if you want the vehicle…classic bait and switch. They showed us the price for all the “work” they had done on it and the prices they were showing for the work was absolutely astronomical – many times higher than it should be, all to make it look like they had invested so much into the vehicle. Icing on the cake was the lowball offer they offered on our trade, no one goes into a dealership expecting top dollar for a trade, but you should expect a fair deal, not here. Needless to say, we left extremely disappointed in their deceptive tactics, outrageous charges and less than fair trade valuation. Fortunately, we went to a Dodge dealership in Elmhurst, IL that was absolutely FANTASTIC – excellent car prices (no throwing in extra costs once you got there), fair trade-in value and wonderful experience.

best purchasing of a new car ever due to the friendly employees