Reviews
Mike Jones and the rest of the team did a great job
Mike Jones and the rest of the team did a great job explaining what the problem was with my car stallings out while driving.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We deeply cherish your positive feedback about how our team thoroughly explained the stalling issue with your vehicle.Thank you for sharing your experience with others.
We deeply cherish your positive feedback about how our team thoroughly explained the stalling issue with your vehicle. Thank you for choosing Gwinnett Place Nissan and for sharing your experience with others.
It the best dealer I get for my car other dealer told me
It the best dealer I get for my car other dealer told me they can’t loose the drain pan plug(bolt) I hope 14” but Gwinnett Nissan they did good job plus not hide anything everything is on the paper what ever service determined by customer they don’t pressure you it is on the app from start to finish just check your phone what the text is I like this place
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that we were able to help you when other dealers couldn't handle the drain pan bolt issue. We take pride in our ability to tackle challenging problems and find solutions for our customers. Your appreciation for our transparent approach means so much to us - we believe in showing you exactly what work is being done and letting you make informed decisions without any pressure. We're delighted that our digital communication system kept you informed throughout the entire process, from beginning to end. Thank you for recognizing the quality service we strive to provide every day at Gwinnett Place Nissan.
Not customer customer-friendly dealership.
Not customer customer-friendly dealership. You walk in, and nobody will talk to you. Nobody helped you guide your towed car to the position. Very difficult to reach your service advisor while waiting, and at the final pick-up, you'd be charged 3% credit card service fees, which should be disclosed beforehand. When the repair cost is high, the fees will not be small.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We value your input and understand your concerns about the service experience. We recognize that clear communication about fees is important, and we appreciate you bringing this to our attention. Your feedback helps us identify areas where we can improve our communication process. Please reach out to Chris Tomlinson at 470-607-0936 so we can discuss this further and work to address your concerns.
Good service and great waiting environment .
Good service and great waiting environment .and nice costumer service attention with Ms.Toni M
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your feedback about the excellent service you received. It's wonderful to hear that you found our waiting area comfortable and that our team provided great customer service attention. We're proud to have team members who go above and beyond to ensure every visit is a positive experience. Thank you for taking the time to share your experience.
This Dealership is very clean and decent.
This Dealership is very clean and decent. All the people who helped me during my visit were very polite and Courteous .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear about your positive experience with our team and facility. Your feedback about our clean and well-maintained dealership means a great deal to us. We take pride in creating a welcoming environment for all our customers. It's wonderful to know that our staff members provided you with the polite and courteous service you deserved throughout your visit. We truly value customers like you who take the time to share their experience, and we look forward to continuing to serve you with the same level of care and professionalism in the future.
Marlo and Navi are awesome.
Marlo and Navi are awesome. They treat us great. My girlfriend and I have bought 5 cars from this dealership. GPN is a really cool dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are utterly delighted to hear about your wonderful experience with our team! It sounds like you have built a strong relationship with us over the years, and we truly value your continued trust in choosing us for multiple vehicle purchases. Your loyalty means everything to us, and we are thrilled that you and your girlfriend have had such positive experiences each time you visit. We appreciate customers like you who recognize the quality service we strive to provide, and we look forward to serving you both again in the future.
Scheduling and servicing my vehicle was extremely fast.
Scheduling and servicing my vehicle was extremely fast. Marcus the service representative, is an outstanding employee. He is extremely helpful and knowledgeable about servicing Fleet vehicles. Overall excellent all around experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
NicholasJackson did a good job getting everything done in
NicholasJackson did a good job getting everything done in a timely manner. My wife an I had done busines with him several times before. He knows how to get the job done an doesn't try to push unnecessary expenses let necessary. .
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Nick did a good job taking care of car services and other
Nick did a good job taking care of car services and other problems as well..
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback about Nick's service. We're glad he was able to take care of your car's needs and address other issues effectively. We appreciate your recognition and look forward to serving you again at Gwinnett Place Nissan.
The staff member (Grace Boland) was professional and 6he
The staff member (Grace Boland) was professional and 6he mechanical team completed maintenance in a timely manner. Would recommend them for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us at Gwinnett Place Nissan. We are delighted to hear that our team member provided you with professional service and that our mechanical team was able to complete your maintenance efficiently. Your recommendation means a great deal to us, and we truly appreciate your trust in our service department. We look forward to continuing to serve you and your vehicle's needs in the future.