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Lia Hyundai Albany

(1,261 reviews)
Visit Lia Hyundai Albany
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2018 consumer dealer award
New (866) 452-6793 (866) 452-6793
Used (866) 454-2479 (866) 454-2479
Service (866) 455-1751 (866) 455-1751

Reviews

(1,261 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Hyundai Albany from DealerRater.

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Michel Zanchelli is a top notch salesperson—informative,

Michel Zanchelli is a top notch salesperson—informative, sincere and competent. He went the extra mile to give me great service at all stages of my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sharon, thanks for taking a moment to send a shout out to Michael. He is an amazing person to work with and we're delighted you agree. If you should ever have any other automotive needs, Mike and the Lia Hyundai team would be happy to assist you.

Bought a Hyundai 2025 Tucson from Lia Hyundai on Central

Bought a Hyundai 2025 Tucson from Lia Hyundai on Central Avenue in Albany, New York the salesman Shawn Vital. Shawn was professional and courteous. I have bought mini cars from Lia Hyundai and this one was the best so far thanks, Shawn…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Regina, we're glad you had such a great dealership experience with Shawn. Thank you for your fantastic review of his thoughtful assistance. We'd love to work with you again some day!

I knew what i wanted , lia hyundia had it.

I knew what i wanted , lia hyundia had it. I did my part in inquiring , let them know the vehicle i want is in their lot, make my dreams come true . Make it happen for me . They delivered me exactly what i wanted . Found a lender to have me take home the vehicle. It was smooth process. Im really happy .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, Saf! We're so happy our team took the time to accommodate your needs and provide exactly what you wished for. Congratulations on your awesome new vehicle! We wish you many pleasant travels until our paths cross again.

Frederick jacobs, Fred was helpful and courteous but I

Frederick jacobs, Fred was helpful and courteous but I had to wait for two and one half hours for the service to be finished

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for letting us know Frederick provided you with an overall pleasant and informative service visit. We understand how important your time is, and we hope to make your next visit more efficient and convenient.

Fred Jacob's was very helpful.

Fred Jacob's was very helpful. I will ask for him when I come for future service. Thank you. I wish the dealership would move out of downtown Albany. It is inconvenient and I feel unsafe driving down there.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for letting us know how satisfied you were with Fred's assistance! We're glad he provided you with his utmost support and insight. We look forward to making your next appointment just as superb.

Michael Micare answered all of our questions expertly and

Michael Micare answered all of our questions expertly and had excellent knowledge of the item purchased . The entire process went very smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andre, we're happy Michael's expertise helped you have a very positive experience at Lia Hyundai. Thank you so much for your excellent feedback. Safe travels until we see you next time.

Fred Jacob's took great care of me, as always.

Fred Jacob's took great care of me, as always. Everyone there treated me with kindness and respect!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jennifer, we're happy Fred's expertise helped you have a very positive experience at Lia Hyundai. Thank you so much for your excellent feedback. Safe travels until we see you next time!

Mike was extremely helpful, friendly, and polite.

Mike was extremely helpful, friendly, and polite. He gave me a great deal on a brand new car! I would heartily recommend Lia Hyundai and Mike in particular to anyone interested in purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We could not have asked for a more glowing review of Mike! It's obvious he made sure your needs were well taken care of. Congrats on your new Hyundai! May your satisfaction grow over many happy travels!

Been client since 2010/11, always great service and

Been client since 2010/11, always great service and professional. Salesman have always been very knowledgeable about vehicle I've purchased.I believe 6 in total

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

I was very pleased with the people who helped me in

I was very pleased with the people who helped me in leasing my new vehicle. All my questions were answered and they were very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your lovely feedback on the dealership experience our team provided for you! If you should have any other needs or questions, we'd love to help you out. Thanks for choosing Lia Hyundai!