Reviews
Very friendly staff (Adam) who helped me get into a
Very friendly staff (Adam) who helped me get into a vehicle the same day! They worked through some numbers to make my vehicle affordable for me since my credit score was a little rough and I didn't have a down-payment. I appreciate them very much. This is my 2nd vehicle purchased through them as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill Rackley are salesman was the best go there to browse
Bill Rackley are salesman was the best go there to browse and buy my husband and I had a very good and comfortable experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was Awful .
My experience was Awful . I took an appointment for Toyota Highlander XLE 2021 and was told that car is available after the test drive and while inspecting the car I found that the rear bumper was damaged and the there was cracks in the inner lining . Once i found these issues I was told car was already sold a day before. I would not recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Professionalism and customer service?
Requested two appointments to see a used 2013 kia soul, both online never got a call so scheduled a time online, showed up to the location listed , they have no idea about the appointment and the car isn't at the location no help offered .call the other location schedule a time for the next day, show up they again have no idea about the appointment even though I talked with them on the phone and they sold the car earlier that day and didn't lmk. Didn't even offer to show me other vehicles. I was looking for a work runner , and browsing for future new . They will not be getting our buisness used or new.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (269) 375-4500 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Steve and Virgina were amazing!
Steve and Virgina were amazing! They went above and beyond to make sure I had a great experience and found the vehicle I wanted and stayed within my budget!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ziegler Auto Group Stadium Dr.
Excellent experience with Ziegler. They kept us informed when vehicles were becoming available and were very accommodating to our schedules. Patrick was amazing and very fun to work with. My wife and I are extremely satisfied with the overall experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Todd, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Good experience in the past and this time as well.
Good experience in the past and this time as well. Impressed with the salesman we bought the car from. Answered all our questions and was very professional. We're pleased with our new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great purchasing experience!
Great purchasing experience! Very friendly employees. Easy to work with. I would highly recommend shopping here for your next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My Salesman was professional yet caring and also focused
My Salesman was professional yet caring and also focused on my needs. The only thing Icdo not like is the policy they have where you have to leave a "holding check". I paid half down. I felt stressed about my funds arriving late and a check bouncing. The policy is ridiculous. How many people in their later 60's like me have over $11,000 sitting in their checking account on a daily basis? DeMarco Owens my Rep did a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great Buying Experience
Great Experience with Virginia at Zeigler Chrysler Dodge Ram of Kalamazoo! She was great to work with, was very efficient and professional. I’d highly recommend anyone looking for a new/used vehicle to visit them. Also, the financing person was very knowledgeable and helpful as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Patrick, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!