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Metro Toyota

(2,144 reviews)
Visit Metro Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 10:00am–2:00pm 7:30am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 15 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (866) 568-6680 (866) 568-6680
Used (855) 551-6212 (855) 551-6212
Service (855) 590-2789 (855) 590-2789

Inventory

See all 272 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2023.
Metro Toyota in Kalamazoo, MI, is a leading dealership offering a wide selection of new and certified pre-owned Toyota vehicles, including cars, trucks (Tacoma, Tundra), SUVs (RAV4, Highlander, 4Runner), and hybrids. Their state-of-the-art service center provides comprehensive maintenance and repairs using genuine Toyota parts, with amenities like Wi-Fi and shuttle service. They prioritize customer satisfaction for a seamless car-buying experience and are actively involved in the Kalamazoo community.
There's More For Me At Metro Toyota

Service center

Phone number (855) 590-2789

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–8:00pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Toyota from DealerRater.

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Everyone was very friendly and helpful. Always greeted, always given a bottle of water. Recommend

Everyone was very friendly and helpful. Always greeted, always given a bottle of water. Recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They were all very friendly and helpful. Andy went out his way to get everything in place so I could drive off the lot in my new truck.

They were all very friendly and helpful. Andy went out his way to get everything in place so I could drive off the lot in my new truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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The guys here are fantastic, even tho it was a process it was easy and they keep you update highly recommend Chris B

The guys here are fantastic, even tho it was a process it was easy and they keep you update highly recommend Chris B

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Highly recommend

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Chris was extremely helpful, evaluating comparing models and years for me. He spent a decent amount of time showing me the options in comparison, answering my questions and treating me on the car itself so I could feel comfortable driving and operating. Also made it feel like I could stop back anytime I needed any assistance with any of the amazing software in the Bz. Jon who process the financial paperwork, was very efficient and explained all the paperwork excellently. Everyone I met with with in the dealership. we’re friendly and courteous. They made a somewhat stressful decision making process much easier..

Chris was extremely helpful, evaluating comparing models and years for me. He spent a decent amount of time showing me the options in comparison, answering my questions and treating me on the car itself so I could feel comfortable driving and operating. Also made it feel like I could stop back anytime I needed any assistance with any of the amazing software in the Bz. Jon who process the financial paperwork, was very efficient and explained all the paperwork excellently. Everyone I met with with in the dealership. we’re friendly and courteous. They made a somewhat stressful decision making process much easier..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Chis was a fantastic help to us before we even stepped in the building. Very informative with texts and emails. Made car shopping easy!

Chis was a fantastic help to us before we even stepped in the building. Very informative with texts and emails. Made car shopping easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Chris supplied me with plenty of options for trucks in my criteria I was looking for. Didn't push anything let my wife an I choose and was very knowledgeable. Definitely will be back looking for him on. Our next Yoda purchase.

Chris supplied me with plenty of options for trucks in my criteria I was looking for. Didn't push anything let my wife an I choose and was very knowledgeable. Definitely will be back looking for him on. Our next Yoda purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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First time buying a Toyota and any vehicle from Metro Toyota and the service and sales team were amazing. I would highly recommend my salesman Chris Bautista. Chris was highly knowledgeable and came through with a smooth sale and everything that was promised. Great work Chris and Metro! Bill Shearer

First time buying a Toyota and any vehicle from Metro Toyota and the service and sales team were amazing. I would highly recommend my salesman Chris Bautista. Chris was highly knowledgeable and came through with a smooth sale and everything that was promised. Great work Chris and Metro! Bill Shearer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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We had a great experience and thankfully we had a much better experience with Alex then we had 11 years ago with another sales person who now retired. And we bought 3 Toyota cars from Sunshine Toyota but now we will go to Metro Toyota with habing had a much better experience.

We had a great experience and thankfully we had a much better experience with Alex then we had 11 years ago with another sales person who now retired. And we bought 3 Toyota cars from Sunshine Toyota but now we will go to Metro Toyota with habing had a much better experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I had a great experience here with Bill. He talked to me not just my partner when I was inquiring about my new car.

I had a great experience here with Bill. He talked to me not just my partner when I was inquiring about my new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very helpful, great staff, efficient and willing to work with individual situations in a supportive way.

Very helpful, great staff, efficient and willing to work with individual situations in a supportive way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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