Reviews
Definitely the quickest car purchase ive had. In and out in 2 hours. Bryant did excellent listened and got me where I needed to be on what I wanted to be in.
Definitely the quickest car purchase ive had. In and out in 2 hours. Bryant did excellent listened and got me where I needed to be on what I wanted to be in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They are the best that I have ran into In years They are the best
They are the best that I have ran into In years They are the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The initial experience was good. The sales man was friendly the sales manager was very personable but after the sale was made everything was different. The first week I had the car the bug guard in the front of the car detached while driving down the road. It was very concerning that it might come off and hit another vehicle. I called my sales person he sent very coldly sent me to the service center. They had me come in. While I was waiting for them to reattached the bug guard and my sales person came by and wouldn't speak to me. The sales manager came by and didn't ask me if everything was okay since I literally just bought a car from them. He stood in the lobby and told stories to the other sales people but no interest in speak with me as a customer in his service center. Aiden in the service center was great. Very personable and friendly but the sales team had my money and already moved on. I still don't have the information they are supposed to send me for their warranty program. They had me download the app but never sent me the information to login. I don't know what I was expecting but I really thought this family dealership would have more personable service than the big store but once they had my money they just moved on to the next sale.
The initial experience was good. The sales man was friendly the sales manager was very personable but after the sale was made everything was different. The first week I had the car the bug guard in the front of the car detached while driving down the road. It was very concerning that it might come off and hit another vehicle. I called my sales person he sent very coldly sent me to the service center. They had me come in. While I was waiting for them to reattached the bug guard and my sales person came by and wouldn't speak to me. The sales manager came by and didn't ask me if everything was okay since I literally just bought a car from them. He stood in the lobby and told stories to the other sales people but no interest in speak with me as a customer in his service center. Aiden in the service center was great. Very personable and friendly but the sales team had my money and already moved on. I still don't have the information they are supposed to send me for their warranty program. They had me download the app but never sent me the information to login. I don't know what I was expecting but I really thought this family dealership would have more personable service than the big store but once they had my money they just moved on to the next sale.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. First, I want to apologize that your ownership experience did not match the positive first impression you had when purchasing your vehicle. I'm glad to hear that Aiden in our service department took good care of you, but I'm disappointed to learn that you felt overlooked and unsupported after the sale. That is not the level of service we strive to provide. Your concerns regarding the bug guard coming loose, the lack of follow-up communication, and not receiving the information for your warranty program are all matters I would like to personally look into. My name is Scott Oakley, and I would appreciate the opportunity to speak with you directly so I can better understand what happened and work toward a resolution. Please contact me at your convenience at 417-294-2100 or scott@oakleyautoworld.com, or send me a private message with your contact information and I will reach out to you personally. Thank you again for your feedback. We value every customer relationship long after the sale, and I would welcome the chance to make this right. Scott Oakley Oakley Auto World
Very friendly, professional, and helpful They answered our questions and invited us to feel free to call if there were any other
Very friendly, professional, and helpful They answered our questions and invited us to feel free to call if there were any other
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
John was awesome, as was Jacob they were both very knowledgeable! Thank y’all so much for everything!!
John was awesome, as was Jacob they were both very knowledgeable! Thank y’all so much for everything!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Had the best experience from start to finish! Jeremy our salesman was outstanding! Jacob in the finance department was great, fast and easy process! Highly recommend Oakley Auto World!
Had the best experience from start to finish! Jeremy our salesman was outstanding! Jacob in the finance department was great, fast and easy process! Highly recommend Oakley Auto World!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely amazing experience great people definitely work to find you the best deal available went above and beyond and they have earned my business as I will now be a repeat customer of Oakley auto world
Absolutely amazing experience great people definitely work to find you the best deal available went above and beyond and they have earned my business as I will now be a repeat customer of Oakley auto world
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely amazing best experience at a dealership I have ever had Everyone was friendly and willing to help
Absolutely amazing best experience at a dealership I have ever had Everyone was friendly and willing to help
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent dealership and very nice salesman! He deserves a nice raise. Very professional and courteous!
Excellent dealership and very nice salesman! He deserves a nice raise. Very professional and courteous!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’d work with Brett he was awesome. He was very patient with my fiancé cause he could be a pain in the butt very caring. I just wish we could’ve came down a little bit on the price.
We’d work with Brett he was awesome. He was very patient with my fiancé cause he could be a pain in the butt very caring. I just wish we could’ve came down a little bit on the price.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car