Reviews
Great experience, love my mini van!
I bought a 2008 Honda Odyssey from Z Imports, and I am very happy with the vehicle. Imran and Rick were excellent to work with. I felt they were honest and not pushy, which made for a positive experience. They were very accommodating with a few issues I had and resolved them quickly. If I need another vehicle, I will go back to Z Imports and would highly recommend them to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
SHOPPING FOR USED FORD FUSION
Went to look at a used Ford Fusion. Salesman was accommodating. Lot is very small and packed with cars so he pulled it around front. Price was competitive for year/make of vehicle, but It was a little rougher than what I was looking for.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Z who?
Can't review a company if they never return your inquires. I work with dealers and their inventory software. I know it can be a little confusing for a small dealer... or maybe Z-Imports isn't using any CRM. His loss because he never contacted me about my inquiry.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Nissan Quest
Bought a van from this dealerahip and was very pleased with our experience. Day after we bought it check engine light came on, called them and they were very nice and told us to bring it back, we did and within a week it was fixed with no charge to us. They go out of there way to please and would definitely go back to purchase and would recommend friends. Great, honest people that atand behind there product, hard to find these days!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Didn't respond to my email
I emailed them in they never responded. ..must be making alot of money there. .they don't need to respond
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Quality Selection & Informative
Recently purchased a car for my mother-in-law. The staff was very knowledgeable, courteous, and prompt! Great selection of quality pre-owned cars - all top brands. The longest part of the process was financing, as always, but from my experience the process was still faster than the dealership and other lots. Definitely planning on going back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience- repeat customer!!
Excellent ! We are repeat customers, working with Frank at the Hanna Ave. location. The cars have been in excellent condition and Frank has been great to work with. He is helpful, trustworthy and always `makes it right?! I would highly recommend Z Imports., if you are looking for a quality used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice and experienced staff!
I came to see a car I liked although I didn't buy one. The facilities were not splendid but had all it needs to be a good dealer -- a not big but big enough greeting room; and a garage with experienced mechanics. It's the place where you can find your dream car. It can't be compared to big dealers but I would certainly choose Z imports in terms of buying a nice clean used car. I talked to Rick and he had been helpful. And he said they would work out with credit card payment, which most large dealers do not. Although I didn't car this time, I would always go to Z imports and see if there's some good things like you're in an antique shop.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
First experience
I had my first experience with Z imports this past week as I was searching for a particular Toyota vehicle. Inman and Rick were professional, courteous, and customer-focused. Although I didn't buy a vehicle I will definitely tell others about how well they treat their customers and how far they will go to make the process pleasant. They were prompt in communicating messages and offered a fair price. Who knows, I may be back someday searching for a first car for my son because of how the impression they left on me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Love my new car!
Everything was great, I love my 2007 Volvo, I also got a pretty good deal on it. Marco was very helpful and the buying process was very easy. The only complaint was I only received one key, due to the fact that this key is rather expensive to buy another one was a bit annoying. I am happy with my purchase so far.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase