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Elder Mitsubishi

(1,896 reviews)
Visit Elder Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 226-3112 (877) 226-3112
Used (512) 782-4064 (512) 782-4064
Service (888) 676-5509 (888) 676-5509

Reviews

(1,896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elder Mitsubishi from DealerRater.

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Great sales experience at Elder!

My salesman(JJ) got me into a new Outlander Plug in Hybrid! I can drive 22 miles on electric and then use Hybrid mode with gas. With a $5,800 tax credit this midsize SUV is a great choice and the tax credit makes it affordable. JJ was very helpful with all of our questions and then Alex on the delivery team told us about every button on the car! Also a great price! They also had food and drinks for us(I was there in. Saturday) while we waited for the paperwork to get done. The finance guy didn’t try to oversell us with strong arm tactics and got me a lower APR than my bank. Gotta say they made it painless. Thanks Elder Mitsubishi!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome

The experience was one everyone should experience it was on time and also everyone was so kind and helpful..Elder Mitsubishi is the best dealership I’ve ever been in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Cowboy and thanks for your awesome review of our dealership! We are so glad our staff could help you find your motor match. Thank you for your business and welcome to the Mitsubishi family. We're here when you need us!

JOVANI WAS AWESOME!

I wasn't quite sure what I wanted when I first arrived. However, Jovani was AWESOME! He was kind, thorough, patient, helpful, knowledgeable and took his time with me and really listened to me. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy breezy

I had an awesome experience at Elder! The staff was so friendly and went out of their way to accommodate me in their office. The sales rep was very knowledgeable and worked really hard to get me the approval I was looking for. Not to mention the awesome finance officer Johanna and the super nice sales rep Alex! Great job guys keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

I really enjoyed my experience at Elder Mitsubishi. Manny my sales guy explained the buying a car process very well and made it easy to get into a brand new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Leeny and thanks for your awesome review of our dealership! We are so lucky to have Manny on our team. We are glad he was able to help you find your motor match. We're here if you need us. Thank you for your business. Happy Driving!

Delighted

Overall, what a great dealership. Very acceptable people. I would definitely recommend this dealership to a friend or family. I’m thankful for my purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi and thanks for your glowing 5 star review of our dealership! It is our goal to help everyone that walks through our doors get into their dream vehicle. Thank you for your business and welcome to the Mitsubishi family. We're here when you need us. Happy Driving!

Great experience!

We went to look at a used Outlander but with the Memorial Day sale and rebate Cody was able to get us into a new Outlander with many more features for a better price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Outlander! We are so glad Cody was able to get you into a new vehicle. Our staff is always here to help and find the best deal possible for our customers. Thank you for your business and welcome to the Mitsubishi family. Happy Driving!

Excellent

Went out of their way to work with us and get the payment where we wanted it. No pressure or pushing of add ons. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi and thanks for your awesome review of your experience here at Elder! We are so happy our staff could get you into a nice, newer vehicle. Our goal is to help everyone that walks through our front doors. We are here when you need us. Happy Driving!

Mitsubishi for life

From start to finish Jovani made me feel comfortable about purchasing my car from Elder Mitsubishi. The service was fast and easy with no upsell. I highly recommend going to Elder. I loved the fact that the time was taken to show me how to use the features in my new car. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Straight forward

Liked the straight forward attitude. Went in looking to get a deal done with no hassle. JJ went above and beyond helping me to find the right car to fit my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi and thank you for your review of our dealership! We are so glad JJ helped you find your motor match! Thank you for your business and welcome to the Mitsubishi family. We'er here when you need us. Happy Driving!