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Driver's Way

(2,663 reviews)
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Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 1:00pm–6:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(205) 419-8528 (205) 419-8528

Reviews

(2,663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Driver's Way from DealerRater.

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Great experience

I picked my car out online prior to visiting the dealership, and submitted the credit application online beforehand. Drivers Way immediately contacted me and got me set up with Mark Higgins, and the next day I purchased the vehicle. Mark made everything seamless and an overall great experience. I highly recommend Drivers Way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

The purchase of my vehicle was a fast and easy process, and I found just what I was looking for so I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Loved

I absolutely love this dealership and the workers are great too, I will def send everyone there 😊 Highly Recommended dealership in my book. My salesman Adam was great too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very Pleasant experience

I have bought several vehicles from Drivers way because of the low pressure, up front, honest communication. Mark Higgins was very helpful in helping me find a specific vehicle that fit my needs. He has also been very helpful even after my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Highly Recommended

Truly a great experience at Driver's Way. Mark Higgins was extremely knowledgeable and professional. This was the easiest, smoothest, fastest car buying experience I've ever had. I will be back, and I will recommend Driver's Way and Mark to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful - No Pressure Experience

I have never had such a great experience buying a vehicle as I did at Drivers Way! Eddie was a knowledgeable salesman and listened to what we wanted and what our concerns were and made it happen. From the time we walked on the lot to driving away in our new car - process was 3 hours. That was test driving and then looking at our trade in and financing. I will never go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy Customer

If you ever in the market for a good used car...try drivers way, and ask for Eddie Johnson!!! You will not be disappointed, always with a positive attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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As always Joe Gilliland was extremely professional/helpful

Took car to service department to check TPMS light on dash. Upon examination 3 nails were found in rear tire. Tire was repaired, light reset. Total time elapsed was 1 hour 15 minutes. I did not make or have an appointment and thought amount of time spent was very reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

Upfront and honest, nice & clean facility and vehicles, great customer service with knowledgeable staff, allowed us to test drive vehicle alone for lengthy time and without hesitation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service Center Success

My family’s oil change and service inspection was performed with outstanding professionalism. The customer experience was luxury-level good, and the respect for my time made a difference.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.