Reviews
Dropped the car off for a recall.
Dropped the car off for a recall. They didn't have the part in stock. Didn't wash car or anything for the inconvenience
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sales experience was top notch.
Sales experience was top notch. Everyone from our sales consultant Connor to Drake the sales manager and John was very friendly and knowledgeable. We love our new Bronco Sport and will definitely be telling our friends and family about our experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford of Kenosha! Sal Pappalardo General Sales Manager 262-697-0700
Very impressed with the new location and it seems to have
Very impressed with the new location and it seems to have carried over and developed a great attitude with all the employees I encountered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re thrilled to hear you’re impressed with our new Gordie Boucher Ford of Kenosha location and that our team’s positive attitude stood out during your visit. We’re proud of our new facility and even prouder of the people who make every customer feel welcome. We truly appreciate your feedback and look forward to seeing you again! Sal Pappalardo General Manager
Great people to deal with my car.
Great people to deal with my car.\nThey were efficient , and I would go back again
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re so glad to hear that our team took great care of your car and provided efficient service. At Gordie Boucher Ford of Kenosha, we’re committed to making every visit easy and professional. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager
AWESOME experience.
AWESOME experience. Connor and the entire Boucher sales team were fantastic to work with. They took the time to listen to our needs and did not pressure us into buying a vehicle. Will definitely tell our family and friends about our experience. Keep up the great work Boucher Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Tim, for sharing your awesome experience! We’re thrilled to hear that Connor and our Gordie Boucher Ford of Kenosha sales team took the time to understand your needs and made the process comfortable and pressure-free. Providing honest, friendly service is what we’re all about, and we’re so grateful for your recommendation to family and friends. We look forward to welcoming you back and truly appreciate your support! Sal Pappalardo General Manager
Have always been happy with the service and hospitality I
Have always been happy with the service and hospitality I received when my vehicle was serviced. Cookies are back is another plus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re thrilled to hear that you’ve consistently enjoyed the service and hospitality from our team at Gordie Boucher Ford of Kenosha. We’re also glad you noticed the cookies are back they’re a customer favorite! We appreciate your loyalty and look forward to continuing to make every visit a great one. Sal Pappalardo General Manager
Very friendly and informative staff.
Very friendly and informative staff. We love coming here always great service and good prices.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re so glad to hear that you always enjoy visiting Gordie Boucher Ford of Kenosha and appreciate our friendly, informative staff. Providing great service and fair pricing is what we strive for every day. We truly value your loyalty and look forward to seeing you again! Sal Pappalardo General Manager
I was pleased with the service that was provided and the
I was pleased with the service that was provided and the time in which it was performed. Staff was very pleasant and informative about what was going on with my vehicle.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re so glad to hear you were pleased with both the timeliness and quality of service. Our team at Gordie Boucher Ford of Kenosha takes pride in keeping customers informed and ensuring every visit is a pleasant experience. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager
The only disappointment was having to wait two hours and
The only disappointment was having to wait two hours and 45 minutes to get my oil changed because they failed to have the proper oil on site when I arrived. I had booked the appointment two weeks ahead of time..
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We sincerely apologize for the delay during your recent oil change visit. You’re absolutely right—when an appointment is scheduled in advance, we should have all necessary materials ready upon your arrival. At Gordie Boucher Ford of Kenosha, we take full responsibility for this oversight and are working with our team to ensure proper inventory preparation moving forward. Sal Pappalardo General Manager
Katie was great very efficient in the which is kind of
Katie was great very efficient in the which is kind of odd because it's not really Quality Great everything was great
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mickie! We’re so glad to hear that Katie provided great, efficient service and made your visit a positive one. At Gordie Boucher Ford of Kenosha, we take pride in delivering quality care and friendly customer service every time. We truly appreciate your feedback and look forward to seeing you again! Sal Pappalardo General Manager