Reviews
We bought a new vehicle from Joe Overway!
We bought a new vehicle from Joe Overway! He did an awesome job 10 stars for sure
We bought a new vehicle from Joe Overway!
We bought a new vehicle from Joe Overway! He did an awesome job 10 stars for sure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought new vehicle.
Bought new vehicle.Joe Overway was a great salesman ..he answered all our questions..very knowledgeable..very satisfied
Bought new vehicle.
Bought new vehicle.Joe Overway was a great salesman ..he answered all our questions..very knowledgeable..very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BUYERS BEWARE!
BUYERS BEWARE!!!!. If I could leave a zero star review I definitely would. Shame on them. Dishonest business and I am just beyond disgusted with them. Bought a used 2012 Jeep Laredo last September. Not even 3 month after having it found out the catalytic converter needed to be replaced. Ended up getting it replaced in January. Then a few months after January I find out my pads and rotors needed to be replaced and should have been done before buying the vehicle. Fast Forward to July 2025 and find out my PCV valve needs to be replaced, failing steering gear/rack & pinion/inner tie rods/power steering lines/outer tie rods need to be replaced, front left CV axle needing to be replaced, transfer case is leaking and there appears to be an electrical short in the right rear light. This review will be posted anywhere and everywhere I can post a review.
BUYERS BEWARE!
BUYERS BEWARE!!!!. If I could leave a zero star review I definitely would. Shame on them. Dishonest business and I am just beyond disgusted with them. Bought a used 2012 Jeep Laredo last September. Not even 3 month after having it found out the catalytic converter needed to be replaced. Ended up getting it replaced in January. Then a few months after January I find out my pads and rotors needed to be replaced and should have been done before buying the vehicle. Fast Forward to July 2025 and find out my PCV valve needs to be replaced, failing steering gear/rack & pinion/inner tie rods/power steering lines/outer tie rods need to be replaced, front left CV axle needing to be replaced, transfer case is leaking and there appears to be an electrical short in the right rear light. This review will be posted anywhere and everywhere I can post a review.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Purchased a used muscle car from Crown.
Purchased a used muscle car from Crown. They were great - friendly, professional, and wonderfully cooperative throughout the process. Reviewed everything known about the car (and any issues). Had their service folks show me under the car. Great experience. Who knew they had an inventory of American muscle cars at their shop. Sales folks and Sales manager were all great to work with. Thumbs up and all FIVES!!
Purchased a used muscle car from Crown.
Purchased a used muscle car from Crown. They were great - friendly, professional, and wonderfully cooperative throughout the process. Reviewed everything known about the car (and any issues). Had their service folks show me under the car. Great experience. Who knew they had an inventory of American muscle cars at their shop. Sales folks and Sales manager were all great to work with. Thumbs up and all FIVES!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brian was very helpful and I would buy a car from them
Brian was very helpful and I would buy a car from them and they have a great selection
Brian was very helpful and I would buy a car from them
Brian was very helpful and I would buy a car from them and they have a great selection
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had my Honda in for repairs covered under warranty.
I had my Honda in for repairs covered under warranty. The service manager set me up with a loaner car when a part had to be ordered so that the repairs could be completed after the part arrived. I was very grateful to have a car to use and to get the repair done in a timely manner. While my car was there, service also went ahead and did the oil change and tire rotation so I would not have to come back.
I had my Honda in for repairs covered under warranty.
I had my Honda in for repairs covered under warranty. The service manager set me up with a loaner car when a part had to be ordered so that the repairs could be completed after the part arrived. I was very grateful to have a car to use and to get the repair done in a timely manner. While my car was there, service also went ahead and did the oil change and tire rotation so I would not have to come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mitch Stephens is a great salesman who takes pride in his
Mitch Stephens is a great salesman who takes pride in his salesmanship and is honest. Lots of fun to work with! All around great guy! Would buy from him again!
Mitch Stephens is a great salesman who takes pride in his
Mitch Stephens is a great salesman who takes pride in his salesmanship and is honest. Lots of fun to work with! All around great guy! Would buy from him again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jen, your satisfaction is important to us as we strive for great customer service! We want to sincerely thank you for choosing Crown Motors for your vehicle needs!
I had a very pleasant experience working with the guys
I had a very pleasant experience working with the guys here. Brian and others were flexible and not pushy at all. Unfortunately, things didn't work out and I didn't buy my car from them, but I would definitely recommend them to others.
I had a very pleasant experience working with the guys
I had a very pleasant experience working with the guys here. Brian and others were flexible and not pushy at all. Unfortunately, things didn't work out and I didn't buy my car from them, but I would definitely recommend them to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Loved our experience here with Travis and the team.
Loved our experience here with Travis and the team. Excited for our Jeep Grand Cherokee. We got a fair trade in, great service and flexibility. We had to work around two working parents and kids naps to be able to come drive and then eventually buy. Travis was patient with us as we have been slowly window shopping for a year. We got a great deal and couldn’t be happier! Thank you Travis and Team!
Loved our experience here with Travis and the team.
Loved our experience here with Travis and the team. Excited for our Jeep Grand Cherokee. We got a fair trade in, great service and flexibility. We had to work around two working parents and kids naps to be able to come drive and then eventually buy. Travis was patient with us as we have been slowly window shopping for a year. We got a great deal and couldn’t be happier! Thank you Travis and Team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman never quoted me the initial price posted on
Salesman never quoted me the initial price posted on auto trader. Started at $2000 more than their advertised price. After the sale they wanted to charge me $100 remove the front license plate bracket. The engine compartment was full of leaves when we picked it up after “cleaning “for sale . Only offered us 10% of what our trade in car was worth with KBB
Salesman never quoted me the initial price posted on
Salesman never quoted me the initial price posted on auto trader. Started at $2000 more than their advertised price. After the sale they wanted to charge me $100 remove the front license plate bracket. The engine compartment was full of leaves when we picked it up after “cleaning “for sale . Only offered us 10% of what our trade in car was worth with KBB
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry you were not satisfied with your purchase and for any miscommunication. The sales manager would like to discuss this further with you. Please reach out to Ross at rbreuker@crownmotors.com.